Service Admins
Introduction
Service admins are users who manage all activities in their assigned apps. Depending on the permissions for each app in Zoho One, you can configure one or more service admins for an app from the admin panel.
Who can be assigned as service admins?
You can assign any user in your organization with access to the application as a service admin for the app.
The app owner is also a service admin. The user who adds the app is the app owner by default.
Configure service admins
The steps to configure service admins vary between the three User Interface versions supported in Zoho One. Select the UI version you use from the tabs given below and proceed with the steps that follow.
One Experience UI
Spaces UI
Unified UI
One Experience UI
To access service admin configurations:
- Sign in to Zoho One, and click the Admin Panel icon
on the top-right corner.
- Click User Management in the left menu and select Admins.
- Click Service Admins.
Here you can add, remove, and manage service admins for each app bundled in your Zoho One application.
To add a service admin:
- In the Service Admins tab, hover over the required app and click Add.
- Select the user from the user picker. You can also enter the username of the user in the space provided.
- Click Assign.
To remove a service admin:
- In the Service Admins tab, navigate to the required application. Hover over the required user and click Edit.
- In the displayed popup, downgrade the user to a non-admin role and click Update.
Users removed from the service admins list will still have access to the application as standard users.
Spaces UI
To access service admin configurations:
- Sign in to Zoho One, and click the Directory Settings icon
on the top-right corner.
- Click User Management in the left menu, then select Admins.
- Click Service Admins.
Here you can add, remove, and manage service admins for each app bundled in your Zoho One application.
To add a service admin:
- In the Service Admins tab, hover over the required app and click Add.
- Select the user from the user picker. You can also enter the username of the user in the space provided.
- Click Assign.
To remove a service admin:
- In the Service Admins tab, navigate to the required application. Hover over the required user and click Edit.
- In the displayed popup, downgrade the user to a non-admin role and click Update.
Users removed from the service admins list will still have access to the application as standard users.
Unified UI
To access service admin configurations:
- Sign in to Zoho One, and click Directory in the left navigation menu.
- Click Admins, then click Service Admins.
Here you can add, remove, and manage service admins for each app bundled in your Zoho One application.
To add a service admin:
- In the Service Admins tab, hover over the required app and click Add.
- Select the user from the user picker. You can also enter the username of the user in the space provided.
- Click Assign.
To remove a service admin:
- In the Service Admins tab, navigate to the required application. Hover over the required user and click Edit.
- In the displayed popup, downgrade the user to a non-admin role and click Update.
Users removed from the service admins list will still have access to the application as standard users.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Zoho FSM Video Tutorials
Centralize Knowledge. Transform Learning.
All-in-one knowledge management and training platform for your employees and customers.
New to Zoho Writer?
Create. Review. Publish.
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Assign service admin
Prerequisites Organization Owner Organization Admin iOS Open the Zoho One Admin app on your mobile device. Tap in the bottom-right corner, then tap Applications. Tap on the required app, then tap Add under ADMINS. Tap on the user you want to add as ...Assign service admin
The steps to add service admin vary between the three User Interface versions supported in Zoho One. Select the UI version you use from the tabs below and proceed with the steps that follow. One Experience UI Spaces UI Unified UI One Experience UI In ...Avoiding common Zoho One onboarding pitfalls
Every organization approaches onboarding differently, but certain challenges tend to appear across implementations. Understanding these common pitfalls can help you create a smoother rollout, reduce rework, and improve user adoption from the start. ...Lite Users in Zoho One - Overview
Lite users provide a cost-effective way to provide limited app access to specific users in your organization without requiring full Zoho One licenses. This guide explains what Lite users are, which add-ons are available, and how to use them ...Admins and Roles - Overview
Admins Admins have a certain set of privileges to manage users in the organization through the Admin Panel in Zoho Directory. To do so, they are provided with appropriate roles in Directory with their own privileges. If you require admins for ...
New to Zoho LandingPage?
Zoho LandingPage Resources