Resolve Anomalies

When a user performs an activity in Zoho One, all session details such as location, IP address, device, browser, login patterns, and the number of successful/failed logins, will be recorded in the application. Any deviation from these details will result in labeling the activity as anomalous. You can check the details of the anomaly and take appropriate action to ensure the security of your organization.

The steps to resolve an anomaly vary between the two User Interface versions supported in Zoho One. Select the UI version you use from the tabs below and proceed with the steps that follow.

Spaces UI

Unified UI

Spaces UI

Sign in to Zoho One, then click on the top-right corner.
Navigate to Security Posture in the left panel, then select the Anomalies tab.
Click the required anomaly. This opens the activity details page.
Click Take Action, then click the required action.

Unified UI

Sign in to Zoho One using the credentials of your admin/org owner account.
In the left panel, click Zoho Directory, then click Security Posture.
Under the Anomalies tab, click the required anomaly. This opens the details page of the activity.
Click Take Action, then click the required action.

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