Each Zoho One app has specific application settings. You can use these settings to define the role of a user and the permissions they have within an app. These settings vary with each app and may include:

For example:

In Zoho Workdrive, you can only select the role of a user.

In Zoho Desk, you can select the role of a user and the department in which they should be part of.

In Zoho People, you can configure more settings: role, location, designation, and department.

You can configure these settings when you assign an app to a user. You can also edit these settings later. When setting up conditional assignment for an app, condition priority influences these settings.

There are two types of application settings:

Single value fields can only have one value. For example, consider Role in Zoho Desk: The role of a user can only be either Admin, Agent, or Light agent.

Multiple value fields can have more than one value. For example, consider Department in Zoho Desk: A user can be assigned more than one department during app assignment.

During conditional assignment, condition priority decides the applications settings based on these types.