Allow users to raise an app request
An admin is able not only to grant or deny app access to users, but also to decide whether users can raise access requests for apps in the first place.
To allow users to raise access requests to unassigned apps:
The steps to allow users to raise an app request vary between three user interface versions supported in Zoho One. Select the UI version you use from the tabs below and proceed with the steps that follow.
One Experience UI
Spaces UI
Unified UI
One Experience UI
- Sign in to Zoho One, then click the Admin Panel icon
on the top-right corner.
- Click Organization on the left menu, then select Controls.
- Select Allow for all apps from the drop-down menu if you want to allow users to request access to all apps.
- If you want just to allow access request for specific apps alone, select Customize from the drop-down menu. Select the apps that you want to either allow or deny access request.
- To grant access request to the selected apps, check the statement Allow users to request access to the selected apps.
- To restrict access request to the selected apps, check the statement Deny users to request access to the selected apps.
- Click Save.
- Select who you want to send notification mails to. Check at least one box from the drop-down menu. With the permission granted, users will now be able to request their admins for access to the apps which they are allowed to raise access request for.
Spaces UI
- Sign in to Zoho One, then click the Directory Settings icon
on the top-right corner.
- Click Organization on the left menu, then select Controls.
- Select Allow for all apps from the drop-down menu if you want to allow users to request access to all apps.
- If you want just to allow access request for specific apps alone, select Customize from the drop-down menu. Select the apps that you want to either allow or deny access request.
- To grant access request to the selected apps, check the statement Allow users to request access to the selected apps.
- To restrict access request to the selected apps, check the statement Deny users to request access to the selected apps.
- Click Save.
- Select who you want to send notification mails to. Check at least one box from the drop-down menu. With the permission granted, users will now be able to request their admins for access to the apps which they are allowed to raise access request for.
Unified UI
- Sign in to Zoho One, then click the Directory in the left menu.
- Go to Controls. then select Allow for all apps from the drop-down menu if you want to allow users to request access to all apps.
- If you want just to allow access request for specific apps alone, select Customize from the drop-down menu. Select the apps that you want to either allow or deny access request.
- To grant access request to the selected apps, check the statement Allow users to request access to the selected apps.
- To restrict access request to the selected apps, check the statement Deny users to request access to the selected apps.
- Click Save.
- Select who you want to send notification mails to. Check at least one box from the drop-down menu. With the permission granted, users will now be able to request their admins for access to the apps which they are allowed to raise access request for.
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