Reassign device to user

When you reassign a device to another user, the profiles associated with the old user will be removed and replaced by the profiles associated with the new user. However, this will not remove the profiles and apps associated with the device.

Note: You can reassign devices only to the confirmed users.

The steps to reassign device vary between the three User Interface versions supported in Zoho One. Select the UI version you use from the tabs below and proceed with the steps that follow:

One Experience UI

Spaces UI

Unified UI

One Experience UI

Sign in to Zoho One, then click Admin Panel icon on the top-right corner.
Click Devices on the left menu.
Select MDM, the Devices tab opens by default.
Hover over the top-right corner of the required device and click Kebab menu .
Click Reassign device.
Choose the user you want to assign the device to.
Click Reassign.

Note: The old user of the device will not be signed out of the apps installed in the device.

Spaces UI

Sign in to Zoho One, then click Directory Settings icon on the top-right corner.
Click Devices on the left menu.
Select MDM, the Devices tab opens by default.
Hover over the top-right corner of the required device and click Kebab menu .
Click Reassign device.
Choose the user you want to assign the device to.
Click Reassign.

Note: The old user of the device will not be signed out of the apps installed in the device.

Unified UI

Sign in to Zoho One, then click Directory in the left menu.
Go to Device Management, then go to the Devices tab.
Hover over the top-right corner of the required device and click .
Click Reassign device.
Choose the user you want to assign the device to.
Click Reassign.

Note: The old user of the device will not be signed out of the apps installed in the device.

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