Add JumpCloud to Zoho One | Admin Guide - Zoho One

Add JumpCloud to Zoho One


Roles required in Zoho One to perform this action:

  • Organization Owner

  • Organization Admin


Roles required in JumpCloud:

  • Admin


Plan dependency in Zoho One:

  • Free plan


 In Zoho One: 

  1. Sign in to Zoho One, then click Admin Panel in the left menu.

  1. Go to Directory Stores, then click Add Directory.

  1. Click Add next to JumpCloud.

  1. Under API INTEGRATION, note down the Sync endpoint and SCIM token. Later, you'll need to provide this information in JumpCloud to enable sync.

  1. Click Next.

  1. Map the fields available in Zoho One to the fields available in JumpCloud. If you'd like all users synced from JumpCloud to have the same value for a field, map that field with a hard-coded value. For example, if you want the value for the field 'Country' to be 'India', then you can type India as a value for the Hard-coded Value.
    To map a hard-coded value with a field:

    1. Click Edit next to a field.

    1. Enter the value you need in the Hard-coded Value field.

    1. Click Ok.

  1. Click Next.

  1. Under SETTINGS, next to Password Notification, choose how you want your users to receive their One Time Password.

Password Notification setting is only applicable to users' whose email address has a verified domain name.

  1. Once done, click Save and Next.

  1. Choose how the change in user status in JumpCloud should be reflected in Zoho One.

  1. Click Save and Close.

In JumpCloud:

  1. Log in to the JumpCloud Admin Portal.


  1. Select SSO Applications in the left sidebar menu.

  1. Click Add New Application.

  1. Enter Create a Custom Integration in the Search bar and click on the CTA.

  1. Click Next. Select the first three features to enable Identity Management (and SSO, if you want), then click Next.

  1. Enter general info listed on the page, and click Save Application.

  1. Click Configure Application. You can set up SSO here, if you want.

  1. For provisioning, navigate to Identity Management tab and click Configure.

  1. In the Base URL field, paste the Sync endpoint copied from Zoho One, and in the Token Key field, enter the SCIM token that you generated in Zoho One.

  1. For Test User Email, enter any dummy user email or email domain that is not a part of Zoho One.

  1. Once done, click Test Connection. Ensure the Enable management of User Groups and Group membership in this application checkbox is selected.

  1. Click Activate.

  1. Navigate to User Groups tab and select the checkbox next to each user group you want to sync to Zoho One.

  Note: JumpCloud syncs only groups of users and not individual users; hence, only the users present under the selected group will be synced to Zoho One.

  1. Click Save.

 Note: The sync will take place immediately in Zoho One side. 

  1. Once done, navigate to the Members tab in JumpCloud on Zoho One side to view all of the users synced with Zoho One.


 Note:  In the case of attribute mappings, if you want to sync a few information, say, for example, Location, Employee ID, and Job Title, you'll have to manually add each attribute to get it reflected on Zoho Directory side.

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