Service Admins
Introduction
Service admins are users who manage all activities in their assigned apps. Depending on the permissions for each app in Zoho One, you can configure one or more service admins for an app from the admin panel.
Who can be assigned as service admins?
You can assign any user in your organization with access to the application as a service admin for the app.
The app owner is also a service admin. The user who adds the app is the app owner by default.
Configure service admins
The steps to configure service admins vary between the two User Interface versions supported in Zoho One. Select the UI version you use from the tabs given below and proceed with the steps that follow.
Spaces UI
Unified UI
Spaces UI
To access service admin configurations:
- Sign in to Zoho One, and click
on the top-right corner.
- Click Admins, then click Service Admins.
Here you can add, remove, and manage service admins for each app bundled in your Zoho One application.
To add a service admin:
- In the Service Admins tab, hover over the required app and click Add.
- Select the user from the user picker. You can also enter the username of the user in the space provided.
- Click Assign.
To remove a service admin:
- In the Service Admins tab, navigate to the required application. Hover over the required user and click Edit.
- In the displayed popup, downgrade the user to a non-admin role and click Update.
Users removed from the service admins list will still have access to the application as standard users.
Unified UI
To access service admin configurations:
- Sign in to Zoho One, and click Directory in the left navigation menu.
- Click Admins, then click Service Admins.
Here you can add, remove, and manage service admins for each app bundled in your Zoho One application.
To add a service admin:
- In the Service Admins tab, hover over the required app and click Add.
- Select the user from the user picker. You can also enter the username of the user in the space provided.
- Click Assign.
To remove a service admin:
- In the Service Admins tab, navigate to the required application. Hover over the required user and click Edit.
- In the displayed popup, downgrade the user to a non-admin role and click Update.
Users removed from the service admins list will still have access to the application as standard users.
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