Admins - Overview | Admin Guide - Zoho One

Admins - Overview

Administrators play an important role in Zoho One. They are the people who manage the organization through the Zoho One Admin Panel. There are two different administrative roles in Zoho One:
  1. Zoho One Admins: Zoho One Admins are privileged users with complete access to the Admin Panel. They perform all subscription-related actions and receive related email updates on those actions. They are also responsible for managing all users, groups, and applications in the organization.
  2. Note: The Organization Owner, sometimes referred to as a Super Admin, is a special type of Zoho One Admin. By default, the person who signs up for Zoho One will be assigned the position of Owner, and only they can edit the organization's details. 
  3. Service Admins: Service Admins are users that have been delegated by the Zoho One Admins to manage specific apps. Service Admins are the most privileged users inside their app's hierarchy and are responsible for managing access to the app.
  4. Note: The App Owner is a special type of Service Admin. By default, the Admin who adds the app will be assigned the position of App Owner. 

Privilege comparison


Zoho One Admin
Service Admin
Accessing Admin Panel
Full access
Limited access (Can only view information relating to their app)
Assigning admins
Can assign
Cannot assign
Adding apps
Can add
Cannot add
Assigning users to apps
Can assign users to any app
Can assign users only to their app
Granting app requests
Can grant access to any app
Can grant access only to their app
Adding/Editing users
Can add/edit everyone
Cannot add/edit users
Adding/Modifying groups
Can add/modify
Cannot add/modify
Adding/Managing security policies
Can add/manage
Cannot add/manage
Viewing reports
Can view
Cannot view



    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                    Manage your brands on social media

                                      Zoho Desk Resources

                                      • Desk Community Learning Series


                                      • Digest


                                      • Functions


                                      • Meetups


                                      • Kbase


                                      • Resources


                                      • Glossary


                                      • Desk Marketplace


                                      • MVP Corner


                                      • Word of the Day


                                        Zoho Marketing Automation

                                          Zoho Sheet Resources

                                           

                                              Zoho Forms Resources


                                                Secure your business
                                                communication with Zoho Mail


                                                Mail on the move with
                                                Zoho Mail mobile application

                                                  Stay on top of your schedule
                                                  at all times


                                                  Carry your calendar with you
                                                  Anytime, anywhere




                                                        Zoho Sign Resources

                                                          Sign, Paperless!

                                                          Sign and send business documents on the go!

                                                          Get Started Now




                                                                  Zoho TeamInbox Resources



                                                                          Zoho DataPrep Resources



                                                                            Zoho DataPrep Demo

                                                                            Get a personalized demo or POC

                                                                            REGISTER NOW


                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now







                                                                                            You are currently viewing the help articles of Sprints 1.0. If you are a user of 2.0, please refer here.

                                                                                            You are currently viewing the help articles of Sprints 2.0. If you are a user of 1.0, please refer here.



                                                                                                  • Related Articles

                                                                                                  • Change app owner

                                                                                                    Sign in to the Zoho One, then click Directory in the left menu. Go to Applications, then click the required app. Click Change Owner, then choose a new owner for the app. Note: If the app doesn't allow multiple admins, the current owner will lose ...
                                                                                                  • Unassign admin

                                                                                                    In the mobile application: For iOS devices: Open the Zoho One app on your mobile device, then tap in the top-right corner. Tap in the bottom-right corner, then tap Admins. Tap and hold on the admin you want to unassign, then tap Unassign Admin. For ...
                                                                                                  • Assign admins

                                                                                                    In the mobile application: For iOS devices: Open the Zoho One app on your mobile device, then tap in the top-right corner. Tap in the bottom-right corner, then tap Admins. Tap Add, then tap on the user who you want to add as an admin. Tap DONE, then ...
                                                                                                  • Add service admin

                                                                                                    In the mobile application: For iOS devices: Open the Zoho One app on your mobile device. Tap in the bottom-right corner, then tap Applications. Tap on the required app, then tap Add under ADMINS. Tap on the user you want to add as an admin, then tap ...
                                                                                                  • Set up Zoho One

                                                                                                    Sign up for Zoho One   If you're new to Zoho, follow these steps: Go to Zoho One's homepage , then click START YOUR FREE TRIAL. Enter all the requested details, then click GET STARTED NOW. Go through the onboarding tour, choose a category to start ...
                                                                                                    Wherever you are is as good as
                                                                                                    your workplace

                                                                                                      Resources

                                                                                                      Videos

                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                      eBooks

                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                      Webinars

                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                      CRM Tips

                                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                                        Zoho Show Resources