Admins - Overview | Admin Guide - Zoho One

Admins - Overview

Administrators play an important role in Zoho One. They are the people who manage the organization through the Zoho One Admin Panel. There are two different administrative roles in Zoho One:
  1. Zoho One Admins: Zoho One Admins are privileged users with complete access to the Admin Panel. They perform all subscription-related actions and receive related email updates on those actions. They are also responsible for managing all users, groups, and applications in the organization.
  2. Note: The Organization Owner, sometimes referred to as a Super Admin, is a special type of Zoho One Admin. By default, the person who signs up for Zoho One will be assigned the position of Owner, and only they can edit the organization's details. 
  3. App Admins: App Admins are users that have been delegated by the Zoho One Admins to manage specific apps. App Admins are the most privileged users inside their app's hierarchy and are responsible for managing access to the app.
  4. Note: The App Owner is a special type of App Admin. By default, the Admin who adds the app will be assigned the position of App Owner. 

Privilege comparison


Zoho One Admin
App Admin
Accessing Admin Panel
Full access
Limited access (Can only view information relating to their app)
Assigning admins
Can assign
Cannot assign
Adding apps
Can add
Cannot add
Assigning users to apps
Can assign users to any app
Can assign users only to their app
Granting app requests
Can grant access to any app
Can grant access only to their app
Adding/Editing users
Can add/edit everyone
Cannot add/edit users
Adding/Modifying groups
Can add/modify
Cannot add/modify
Adding/Managing security policies
Can add/manage
Cannot add/manage
Viewing reports
Can view
Cannot view



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