Device summary and info
The Devices tab displays details and specifications of individual enrolled devices, such as device type, OS information, and SIM status.
NOTE: Some details may not be visible, depending on the type of OS.
To view the summary and info of enrolled devices:
- Sign in to Zoho One
, then click Directory in the left menu.
- Go to Device management , then go to the Devices .
- Click on the required device, then click the Summary tab to view the basic device details.
- Click the Info tab to view the device information and its specifications.
The Summary tab consists of the following sections:
-
BASIC SUMMARY
SpecificationsDescriptionType
Type of the device that has been enrolled in Zoho One. Admins can use this detail to identify and perform device-specific actions .ModelRelease model of the device which has been enrolled in Zoho One. Admins can use this detail to identify and perform device-specific actions.IMEIInternational Mobile Equipment Identity, a 15-17 digit number useful in identifying the individual devices. Admins can use this number to track stolen devices or request service providers to block access to stolen devices.Device NameDefault or user-customized name of the enrolled device. Admins can use this name to identify devices.Product NameRelease name given to the device by the manufacturer. E.g., Samsung Galaxy Edge or Moto G5.Device ManufacturerName of the company that manufactured the enrolled device. E.g., Samsung or Motorola.Activation LockActivation Lock is a feature exclusive to Apple devices. It will be enabled along with Find My functionality. It prevents any unauthorized access of one's device if that device is stolen or misplaced. This field specifies whether Activation lock is enabled.SupervisionSupervision mode is exclusive to Apple devices. It lets device admins control and monitor the devices. This field specifies whether Supervision is enabled or not.
- MEMORY USAGE
This section shows the amount of memory space used and available in the enrolled devices -
NETWORK SUMMARY
Specifications
Description
Phone Number
The 10-digit unique number registered for the device by a service or carrier provider, for contacting that device.
Subscriber Carrier Network
The name of the operator that provides and maintains the network.
Bluetooth MAC
The unique address used to identify a Bluetooth-enabled device.
Wi-Fi MAC
The unique address used to identify the wireless network to which a device is connected.
Roaming Enabled
Roaming lets a user utilize cellular network outside the geographical coverage area of their home network. This field specifies whether roaming is enabled.
-
OS SUMMARY
Specifications
Description
OS
The name of the OS installed in the enrolled device.
OS Version
The version number of the OS installed in the enrolled device.
Build Version
The version number of the build, which is released during system or patch update.
Serial Number
Contains a set of alphabets and numbers used for identifying whether the OS installed in the device is veritable.
-
SECURITY INFO
Specifications
Description
Rooted device
Specifies if the device is rooted. Rooting refers to the process of bypassing prohibitions implemented by the Android OS and the manufacturer. Rooted devices should be handled carefully as they are vulnerable to security breaches.
Jailbroken device
Specifies if the device is jailbroken. Jailbreaking refers to the process of removing Apple software restrictions and providing privileged access to the user. Jailbroken devices are highly vulnerable to security attacks and the process is usually not supported by Apple.
Password Compliant
Specifies whether an iOS device complies to the passcode requirements. The passcode can be enabled using Apple's in-built MDM.
Password Compliant with Profiles
Specifies whether the devices are in compliance with the passcode policy applied through the associated profile.
Passcode Enabled
Specifies whether the device is secured using a passcode.
Storage Encryption
Specifies whether encryption is enabled for data that is stored in the device.
Google Play Protect
Specifies if Google Play Protect is turned on in the device. This is a service provided by Google to ensure no harmful or suspicious apps are installed in the device.
-
Knox DETAILS
Specifications
Description
Container Status
Knox container is an exclusive feature for Samsung Knox-enabled devices. It isolates corporate data from personal data by creating a separate secure space in the device. This field specifies whether Knox container is enabled for the device.
Knox Status
Specifies the status of Knox and warranty details.
Knox Version
Specifies the Knox version.
-
SAFETYNET ATTESTATIONS
Specifications
Description
Basic Integrity Check
Specifies the result of the device system integrity check done by the SafetyNet Attestation API.
Google Certification
Specifies the result of the Google Certification for device safety done by the SafetyNet Attestation API.
The Info tab consists of the following sections:
-
DEVICE INFORMATION
Information
Description
Device Name
Default or user-customized name of the enrolled device. Admins can use this name to identify devices.
OS Version
Version number of the OS installed in the enrolled device.
Build Version
Version number of the build, which is released during system or patch update.
Model Number
Unique number that is used to identify the model type of the device.
Device Model
Release model of the device which has been enrolled in Zoho One. Admins can use this detail to identify and perform device-specific actions.
Device Type
Type of the device which has been enrolled in Zoho One. Admins can use this detail to identify and perform device-specific actions.
Product Name
Release name given to the device by the manufacturer. For example, Samsung Galaxy Edge or Moto G5.
UDID
Unique Device Identifier, a unique number that is used to identify and associate Apple Developer account.
IMEI
International Mobile Equipment Identity is a 15-17 digit number useful in identifying the individual devices. Admins can use this number to track stolen devices or request service providers to block access to the stolen device.
MEID
Mobile Equipment Identifier is a unique identifier for identifying a device that uses CDMA for wireless network service.
Serial Number
Similar to the IMEI number, this is useful in identifying individual devices.
Modern Firmware Version
Current version of the core kernel software that is used for running the OS.
Device Capacity
Total storage capacity of the device.
Free space
Available storage capacity of the device.
Available RAM Memory
Unused RAM capacity of the device.
Total RAM Memory
Total RAM capacity of the device.
Is Supervised
Supervision mode is exclusive to Apple devices. It lets device admins control and monitor the devices. This field specifies whether Supervision mode is enabled.
Cellular Technology
Type of cellular network utilized by the device.
Battery Level
Displays the percentage of charge left in the device's battery.
External capacity
Total storage capacity of the external storage device installed in the device.
Available External Capacity
Available storage capacity of the external storage device installed in the device.
EAS Device Identifier
Exchange ActiveSync ID is a unique device identifier used by the EAS protocol to sync data between a messaging server and the device.
Enterprise Factory Reset Protection
Enterprise Factory Reset Protection is a security feature for Android devices that prevents device usage after an unauthorized factory reset of the device. When enabled, the factory reset device can only be accessed after authenticating the Google account that was previously set up on the device.
Find My Device Enabled
Find My Device is a feature exclusive to Apple devices that is useful in finding a stolen or misplaced iOS device. This field specifies whether the Find My Device feature is enabled.
Activation Lock Enabled
Activation lock is a feature exclusive to Apple devices, which will be enabled along with Find My Device functionality. It prevents any unauthorized activation of one's device if that device is stolen or misplaced. This field specifies whether Activation Lock is enabled.
Do Not Disturb Enabled
Do Not Disturb mode blocks any notifications, alerts, or calls. This field specifies whether Do Not Disturb mode is enabled.
iTunes Account Logged-In
Specifies whether the user has signed in to their iTunes account in their iOS device.
Cloud back up in device
Specifies whether the iCloud data backup is enabled.
Cloud last back up time
Specifies the recent cloud backup time.
OS Name
Name of the OS installed in the enrolled device.
-
NETWORK INFORMATION
Information
Description
Bluetooth MAC
A unique address used to identify a Bluetooth-enabled device.
Wi-Fi MAC
A unique address used to identify the wireless network to which a device is connected.
Data Roaming enabled
Data roaming lets a user to utilize mobile data services outside the geographical coverage area of their home network. This field specifies whether data roaming is enabled.
Voice Roaming enabled
Voice roaming lets a user utilize cellular network outside the geographical coverage area of their home network. This field specifies whether voice roaming is enabled.
IP Address
Internet Protocol address is a unique identifier for identifying the device connected to a network.
Personal Hotspot Enabled
Personal hotspot lets a user share network and data with other similar devices. This field specifies whether personal hotspot is enabled.
Wi-Fi IP
A unique address for identifying the router connecting the device to the wireless network.
Ethernet MAC
A unique address for identifying the network interface controller (NIC).
Ethernet IP
A unique address for identifying the NIC connected over a network.
-
SIM INFORMATION
Information
Description
IMEI
International Mobile Equipment Identity, a 15-17 digit number useful in identifying the individual devices. Admins can use this number to track stolen devices or request service providers to block access to the stolen device.
ICCID
Integrated Circuit Card Identification, a unique 18-22 digit number found in the SIM card. It is useful for identifying the carrier network that the device has connected to.
Phone Number
10-digit unique number registered for the device by a service or carrier provider, for contacting that device.
Current Carrier Network
Name of the network operator that provides and maintains the network to which the device is connected to.
Carrier Setting Version
Version number of the current carrier settings.
Current MCC
Current Mobile Country Code, a unique identifier for identifying the network operator whose network the device is connected to.
Current MNC
Current Mobile Network Code, a unique identifier for identifying the mobile network operator. This field specifies the current MNC of the device.
Subscriber MCC
Unique identifier for identifying the network operator whose network the device is subscribed to.
Subscriber MNC
Unique identifier for identifying the mobile network operator. This field specifies the original MNC of the device.
Roaming Enabled
Roaming lets a user utilize cellular network outside the geographical coverage area of their home network. This field specifies whether roaming is enabled.
Data Preferred
Specifies whether this SIM card is the user's preferred SIM card for connecting to the internet.
Voice Preferred
Specifies whether this SIM card is the user's preferred SIM card for making voice calls.
Label
Specifies the label given to differentiate this SIM card.
Label ID
Specifies a unique identifier for the SIM card's label.
Slot
SIM slot in which the SIM is installed.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Devices in Zoho One - Overview
In Zoho One, devices are classified based on their: Enrollment method Enrollment status Management status Based on enrollment method BYOD devices Bring Your Own Device (BYOD) devices are the personal devices of users that are enrolled in Zoho One ...Manage APNs certificate for iOS devices
The Apple Push Notification Service (APNs) establishes a secure connection between the apps and the iOS devices for propagating information. For enrolling iOS devices in Zoho One, you will need a certificate generated through the APNs certificate ...Enroll BYOD devices
The Bring Your Own Device (BYOD) enrollment enables users to enroll their personal devices. You can enroll your devices in the following ways: By sharing enrollment links to users or groups through email. By generating an enrollment link to enroll ...Device Management - Overview
When it comes to ensuring that your employees are handling corporate data responsibly, managing their devices is just as important as managing their online identities. This aspect of resource management is called Mobile Device Management (MDM). Zoho ...Wipe device
You can protect your corporate data on devices by wiping them when they are stolen, misplaced, repaired, or de-provisioned. Wiping the data on the devices will remove them from the management of Zoho One. If you wish to manage those devices again, ...
New to Zoho LandingPage?
Zoho LandingPage Resources