Managing Devices - Profiles | Admin Guide - Zoho One

Profiles in Zoho One - Overview

After enrolling devices with Zoho One, you can create and associate them with profiles. Profiles are used to impose policies (such as passcode, Wi-Fi, and VPN policies) to configure the device, and restrictions (such as camera and app restrictions) to control how the device is used.
The available profile configurations differ for Android and iOS platforms.

Sample scenarios

Scenario 1

Device type : BYOD (owned by the employee)
OS : Android
Your requirement :
  1. Users must unlock their device only by using a pattern.
  2. Users must not capture the screen within their 'work profile' (which is a separate space for corporate use created on the user's personal device).
Solution in Zoho One:
  1. Create an Android-specific profile , then do the following:
    1. Configure a passcode policy with pattern lock enabled.
    2. In Restrictions , go to Device Functionality , then select Restrict for Screen Capture .
  2. Publish the profile.
  3. Associate the published profile with the device.

Scenario 2

Device type : Corporate (owned by the organization)
OS : iOS
Your requirement :
  1. Users must only access your company's websites (For example: , ) on their browsers.
  2. Users must only connect to the company's secured Wi-Fi network.
Solution in Zoho One:
  1. Create an iOS-specific profile , then do the following:
    1. Configure a web content filter policy with only your company's URLs allowlisted.
    2. Configure a Wi-Fi policy with details of your company's network and proxy settings.
    3. In Restrictions, go to Networking and Roaming , then select Yes for Connect to Wi-Fi, only if distributed via MDM .
  2. Publish the profile.
  3. Associate the published profile to the device.
As a best practice for corporate devices, you can configure a profile and associate it to enrolled devices before distributing them to your employees. If you do that, the policies and restrictions configured within that profile are applied to devices, from the moment they are handed out to employees.

Profile management

A typical profile management flow is represented below:

Create an OS-specific profile (Android/iOS).
Configure the profile with the required policies and restrictions.
Save draft
If you plan on adding more configurations later, save the profile as a draft.
Publish the profile after configuring all the required policies and restrictions.
Associate the published profile with a group or a device to manage the device's usage.
Associating a profile with a group is particularly helpful when you want to impose policies and restrictions on devices based on the users' roles and privileges.
Modify profile
Modify an existing profile (if required) and then associate the upgraded profile to devices/groups.
Disassociate the profile from devices/groups, if you no longer want the policies and restrictions of that profile to be applied to them.

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