Domains - Add Domain | Admin Guide - Zoho One

Add and verify a domain

Prerequisites       

Roles required to perform this action:
  1. Organization Owner
  2. Organization Admin
Permissions required to perform this action:
  1. Permission to update your domain's DNS records in your domain registrar's Domain Manager.

Overview

To host your users' mailboxes using Zoho Mail (which is a part of your Zoho One subscription), you need to add and verify your domain in the Zoho One admin panel. Once you have verified your domain and enabled mail hosting, you can:
  1. Add users with custom domain-based email addresses
  2. Create mailboxes for users
  3. Add domain-based aliases for users

Steps to add and verify a domain

  1. Sign in to Zoho One, then click Directory in the left menu.
  2. Go to Domains, then click Add Domain.

       

  3. Enter the domain name, then click Add.

       

  4. Follow the displayed instructions to finish setting up your domain by adding a TXT record in your domain host. (For example: GoDaddy, Cloudflare, Namecheap, Google Domains, etc.,)

       

  5. Steps for TXT record verification:
    1. Sign in to your domain hosting site and open your Domain Management page to update the DNS records.
    2. Locate the option to add a new record.
    3. To add a TXT record:
      1. In the Type field, select TXT.
      2. In the Name field, enter '@' or leave it blank.
        Note: If you are verifying a subdomain, enter the subdomain name. For example, the host name for "zo.zylker.com"will be "zo".
      3. In the Value field, copy the corresponding TXT record value from Zoho One and paste it here.
      4. In the TTL field, set the minimum possible value recommended by your domain host.
    4. Wait for an hour or two so the values can propagate.
    5. Return to the Verify Domain screen in Zoho One, then click Verify.
Note: If you face any issue performing the steps in your domain host, consult their help documents or their support  team.
If you are unable to verify your domain, refer to our troubleshooting guide.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION










                                    You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                        Manage your brands on social media

                                          Zoho Desk Resources

                                          • Desk Community Learning Series


                                          • Digest


                                          • Functions


                                          • Meetups


                                          • Kbase


                                          • Resources


                                          • Glossary


                                          • Desk Marketplace


                                          • MVP Corner


                                          • Word of the Day


                                            Zoho Marketing Automation

                                              Zoho Sheet Resources

                                               

                                                  Zoho Forms Resources


                                                    Secure your business
                                                    communication with Zoho Mail


                                                    Mail on the move with
                                                    Zoho Mail mobile application

                                                      Stay on top of your schedule
                                                      at all times


                                                      Carry your calendar with you
                                                      Anytime, anywhere




                                                            Zoho Sign Resources

                                                              Sign, Paperless!

                                                              Sign and send business documents on the go!

                                                              Get Started Now




                                                                      Zoho TeamInbox Resources



                                                                              Zoho DataPrep Resources



                                                                                Zoho DataPrep Demo

                                                                                Get a personalized demo or POC

                                                                                REGISTER NOW


                                                                                  Design. Discuss. Deliver.

                                                                                  Create visually engaging stories with Zoho Show.

                                                                                  Get Started Now









                                                                                                      • Related Articles

                                                                                                      • Enable mail hosting

                                                                                                        If you are an existing Zoho Mail user, you can add the Mail app to Zoho One. When you add Zoho Mail, the domains that you have added there will be mapped with Zoho One along with the user's mailboxes. When you add new users, you can provide them with ...
                                                                                                      • Domains - Overview

                                                                                                        Associating the domains you own with Zoho One is a crucial step in setting up your Zoho One organization. It helps your organization's branding, and simplifies employee onboarding by enabling you to host your mailbox with Zoho.   Benefits of ...
                                                                                                      • Delete domain

                                                                                                        Once a domain is deleted, the custom email addresses and group aliases associated with the domain will no longer receive emails. Ensure no necessary mailboxes are associated with a domain before deleting it.   To delete a domain: Sign in to Zoho One, ...
                                                                                                      • Set up Zoho One

                                                                                                        Sign up for Zoho One   If you're new to Zoho, follow these steps: Go to Zoho One's homepage , then click START YOUR FREE TRIAL. Enter all the requested details, then click GET STARTED NOW. Go through the onboarding tour, choose a category to start ...
                                                                                                      • Add a Zoho app

                                                                                                        Sign in to Zoho One , then click Directory in the left menu. Go to Applications, then click Add Application. Use the search bar to find your required application, then click Add. If you have one or more existing accounts in the app, you will be ...
                                                                                                        Wherever you are is as good as
                                                                                                        your workplace

                                                                                                          Resources

                                                                                                          Videos

                                                                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                          eBooks

                                                                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                          Webinars

                                                                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                          CRM Tips

                                                                                                          Make the most of Zoho CRM with these useful tips.



                                                                                                            Zoho Show Resources