Manage security policies for users

Note: While performing sensitive actions, admins will need to periodically re-authenticate.

Apply a security policy for a single user

Sign in to Zoho One , then click Directory in the left menu.
Go to Users, then click on a user.
Click Security Policies, then either Add User to Policy or Exclude User from Policy.

Disable MFA for users

Sign in to Zoho One , then click Directory in the left menu.
Click Disable MFA under , then select the users who need MFA disabled.
Verify yourself with your password, then click Disable.

Reset MFA for users

Sign in to Zoho One , then click Directory in the left menu.
Click Reset MFA under , then select the users who need MFA reset.
Verify yourself with your password, then click Reset.

Note: Once MFA has been reset, the user will have to set up their MFA authentication method again the next time they sign in.

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