Manage security policies for users

Note: While performing sensitive actions, admins will need to periodically re-authenticate.

Apply a security policy for a single user

Sign in to Zoho One , then click Directory in the left menu.
Go to Users, then click on a user.
Click Security Policies, then either Add User to Policy or Exclude User from Policy.

Disable MFA for users

Sign in to Zoho One , then click Directory in the left menu.
Click Disable MFA under , then select the users who need MFA disabled.
Verify yourself with your password, then click Disable.

Reset MFA for users

Sign in to Zoho One , then click Directory in the left menu.
Click Reset MFA under , then select the users who need MFA reset.
Verify yourself with your password, then click Reset.

Note: Once MFA has been reset, the user will have to set up their MFA authentication method again the next time they sign in.

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Set up heatmaps in PageSense to see where users have clicked more, how far they've scrolled, and on which parts of a page they've spent the most time using color-coded patterns in reports.

Measure customer engagement with your web forms

Use form analytics in PageSense to see how people interact with different fields in your form, whether they complete the form successfully or not, and where exactly they drop out on your form.

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Use session recordings in PageSense to watch a video of all the visitor actions performed on your website including the pages they navigate, the buttons they click, the UX issues they face, and more.

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