Subscription Management - Add-ons | Admin Guide - Zoho One


Info: If your purchase was made offline, contact to add or remove add-ons, or Move to online subscription .
Zoho One is a cohesive suite of over 40+ applications. It comes with enterprise-level features of all those apps under its hood. However, if you want to scale up some of those features for your business requirements, you can make use of the add-ons offered by Zoho One.

There are three types of add-ons in Zoho One:
  1. Recurring add-ons
    These add-ons will be enabled for your account from purchase until you opt out of it. The cost of the add-ons will be charged at the end of every payment cycle.
  2. Non-recurring add-ons
    You can purchase these add-ons for one-time usage and the cost will be incurred only for the units purchased.
  3. Auto-debit add-ons
    You can enable these add-ons when you are adding an app to your Zoho One account, and a prorated amount will be calculated and charged every month based on the number of active users assigned to the app.
You will be able to opt into the following add-ons by yourself:

Recurring add-ons
Assist - Unattended Access
Increase the number of computers you can configure for Assist's unattended access . Default limit of this feature
Backstage - Unlimited Events
To host events with more features than this, you can purchase the respective event add-ons for Backstage (Essentials, Premium, & Ultimate ) from Zoho One itself.
These add-ons can be purchased either as one-time add-ons to upgrade a particular event, or you may purchase them as recurring add-ons which are charged on a monthly or yearly basis.Default limit of this feature
Campaigns - Subscriber
Increase the number of contacts you can manage in your Campaigns account. Default limit of this feature
Creator - Customer Portal
Increase the number of portal users (customers) you can add to your Creator customer portal . Default limit of this feature
CRM - File Storage
Increase storage space for the files associated with your CRM records. Default limit of this feature
SalesIQ - Visitors
Increase the number of visitors you can track for your websites using SalesIQ. Default limit of this feature
Social - Brands
Increase the number of brands to promote your product or business using social channels. Default limit of this feature
Upgrade your Zoho One support plan from Classic to Premium or Enterprise.
Non-recurring add-ons
Backstage - Pack Events (Non-recurring add-on)
Purchase Backstage enterprise events on a pay-per-event basis. Default limit of this feature
CRM - Onetime Data Backup (Non-recurring add-on)
Purchase additional units to back up your CRM data , if you need more than the two free backups/month which comes under the plan. Default limit of this feature
Auto-debit add-ons
Switch to the Staffing Agency version of Zoho Recruit. By default, you will be provided the Corporate HR version of Zoho Recruit.
Upgrade the limit of CRM features from enterprise-level to ultimate edition.
Access all of ManageEngine MDM's features. Without the add-on, you will only have MAM features, which will only allow you to distribute apps to your employees' devices.

Info: If you require other enhanced features or add-ons, please contact our support team at .

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION

                                    You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.

                                        Manage your brands on social media

                                          Zoho Desk Resources

                                          • Desk Community Learning Series

                                          • Digest

                                          • Functions

                                          • Meetups

                                          • Kbase

                                          • Resources

                                          • Glossary

                                          • Desk Marketplace

                                          • MVP Corner

                                          • Word of the Day

                                            Zoho Marketing Automation

                                              Zoho Sheet Resources


                                                  Zoho Forms Resources

                                                    Secure your business
                                                    communication with Zoho Mail

                                                    Mail on the move with
                                                    Zoho Mail mobile application

                                                      Stay on top of your schedule
                                                      at all times

                                                      Carry your calendar with you
                                                      Anytime, anywhere

                                                            Zoho Sign Resources

                                                              Sign, Paperless!

                                                              Sign and send business documents on the go!

                                                              Get Started Now

                                                                      Zoho TeamInbox Resources

                                                                              Zoho DataPrep Resources

                                                                                Zoho DataPrep Demo

                                                                                Get a personalized demo or POC

                                                                                REGISTER NOW

                                                                                  Design. Discuss. Deliver.

                                                                                  Create visually engaging stories with Zoho Show.

                                                                                  Get Started Now

                                                                                                      • Related Articles

                                                                                                      • Collaboration Add-On

                                                                                                        Collaboration add-ons will be considered additional licenses in your Zoho One organization. What does the collaboration add-on include? Collaboration Add-On WorkDrive (Includes Sheet, Show, and Writer) 10GB Mail storage with attachment limit 50GB + ...
                                                                                                      • Set up Zoho One

                                                                                                        Sign up for Zoho One   If you're new to Zoho, follow these steps: Go to Zoho One's homepage , then click START YOUR FREE TRIAL. Enter all the requested details, then click GET STARTED NOW. Go through the onboarding tour, choose a category to start ...
                                                                                                      • Add Okta to Zoho One

                                                                                                        Prerequisites: Roles required in Zoho One to perform this action: Organization Owner Organization Admin Custom authentication with Okta Roles required in Okta: Admin Plan required in Zoho One: Free plan Professional plan (if you want to add multiple ...
                                                                                                      • Add a Zoho app

                                                                                                        Sign in to Zoho One , then click Directory in the left menu. Go to Applications, then click Add Application. Use the search bar to find your required application, then click Add. If you have one or more existing accounts in the app, you will be ...
                                                                                                      • Enable add-ons when adding an app

                                                                                                        Some Zoho apps have niche features that aren't applicable to all businesses, and are therefore excluded from Zoho One. If you have already been using such features in separate Zoho apps, you'll have to purchase and enable them as add-ons when moving ...
                                                                                                        Wherever you are is as good as
                                                                                                        your workplace



                                                                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                                          CRM Tips

                                                                                                          Make the most of Zoho CRM with these useful tips.

                                                                                                            Zoho Show Resources