Subscription Management - Cancel Subscription | Admin Guide - Zoho One

Cancel Zoho One subscription

Info: If your purchase was made offline, please contact your account manager or sales@zohocorp.com to cancel your subscription. Learn how to move to an online subscription.

Subscription-related actions can only be performed by the organization owner.

Cancel trial

  1. Sign in to Zoho One.
  2. Click your account icon in the top-right corner to reveal the sidebar.
  3. Under Subscription, click Cancel Trial.
  4. Enter your account password and the reason for terminating the account.
  5. Click Cancel my Zoho One account.

Cancel subscription

  1. Sign in to Zoho One.
  2. Click your account icon in the top-right corner to reveal the sidebar.
  3. Under Subscription, click Manage.

  4. If you're under the Flexible User Pricing, click Cancel Subscription beside Subscription Details.
  5. If you're under the All Employee Pricing, click Change Plan beside Subscription Details, then click Cancel Subscription.
    cancel-zoho-one-subscription
  6. State your reason for canceling the subscription, then click CONFIRM DOWNGRADE.
  7. Note: To cancel the subscription immediately, uncheck Downgrade automatically at the end of current billing cycle.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Get started with Zoho Sign

            in a few quick steps!

            Download Help Guide





                      Still can't find what you're looking for?

                      Write to us: support@zohoforms.com


                            




                            

                          Zoho Marketing Automation

                            Zoho Sheet Resources

                             




                                Zoho Forms Resources


                                  Secure your business
                                  communication with Zoho Mail


                                  Mail on the move with
                                  Zoho Mail mobile application

                                    Stay on top of your schedule
                                    at all times


                                    Carry your calendar with you
                                    Anytime, anywhere




                                          Zoho Sign Resources

                                            Sign, Paperless!

                                            Sign and send business documents on the go!

                                            Get Started Now


                                                Zoho SalesIQ Resources



                                                    Zoho TeamInbox Resources



                                                            Zoho DataPrep Resources



                                                              Zoho DataPrep Demo

                                                              Get a personalized demo or POC

                                                              REGISTER NOW


                                                                Design. Discuss. Deliver.

                                                                Create visually engaging stories with Zoho Show.

                                                                Get Started Now











                                                                                      • Related Articles

                                                                                      • Upgrade from Zoho One trial

                                                                                        Sign in to Zoho One . Click your account icon in the top-right corner to reveal the sidebar. Under Subscription, click Upgrade. Note: If you have any paid subscriptions to individual services, ensure you add them to the Zoho One bundle before you ...
                                                                                      • Set up Zoho One

                                                                                        Sign up for Zoho One   If you're new to Zoho, follow these steps: Go to Zoho One's homepage , then click START YOUR FREE TRIAL. Enter all the requested details, then click GET STARTED NOW. Go through the onboarding tour, choose a category to start ...
                                                                                      • Move to online subscription

                                                                                        Sign in to Zoho One . Click your account icon in the top-right corner to reveal the sidebar. Under Subscription, click Manage. At the top of the page, click Update Payment Method. Enter your card details, then click UPDATE. Click OK.
                                                                                      • Encryption at Zoho One

                                                                                        Encryption is primarily used to safeguard the contents of a message so that only the intended recipient can read it. This is done by replacing the contents with unrecognizable data, which could be understood only by the intended recipient. This is ...
                                                                                      • Devices in Zoho One - Overview

                                                                                        In Zoho One, devices are classified based on their: Enrollment method Enrollment status Management status Based on enrollment method BYOD devices Bring Your Own Device (BYOD) devices are the personal devices of users that are enrolled in Zoho One ...
                                                                                      Wherever you are is as good as
                                                                                      your workplace

                                                                                        Resources

                                                                                        Videos

                                                                                        Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                        eBooks

                                                                                        Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                        Webinars

                                                                                        Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                        CRM Tips

                                                                                        Make the most of Zoho CRM with these useful tips.



                                                                                          Zoho Show Resources