Subscription Management - Add/Reduce Licenses | Admin Guide - Zoho One

Add or reduce licenses

Info: If your purchase was made offline, contact sales@zohocorp.com to add or remove licenses, or move to an online subscription.
  1. Sign in to Zoho One .
  2. Click your account icon in the top-right corner to reveal the sidebar.
  3. Under Subscription, click Manage.

  4. If you're under the All Employee Pricing plan, click Manage Employees. If you're under the Flexible User Pricing plan, click Manage Users.
  5. Enter the number of licenses you need in the NO. OF UNITS TO MODIFY field, then click PROCEED.
  6. Note: The number of licenses you need must always be equal to or higher than the number of active users in your organization. For example, if you have eight active users, the value of this field cannot be lesser than eight.
  7. Review the payment details, then click MAKE PAYMENT.
  8. Note: The amount displayed is inclusive of all applicable taxes.

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