Security Policies - Manage Policy | Admin Guide - Zoho One

Manage security policies for users

Note: While performing sensitive actions, admins will need to periodically re-authenticate.

Apply a security policy for a single user

  1. Sign in to Zoho One open in new tab icon, then click Directory in the left menu.
  2. Go to Users, then click on a user.
  3. Click Security Policies, then either Add User to Policy or Exclude User from Policy.
    manage-policy-single-user

Disable MFA for users

  1. Sign in to Zoho One open in new tab icon, then click Directory in the left menu.
  2. Click Disable MFA under , then select the users who need MFA disabled.
  3. Verify yourself with your password, then click Disable.

Reset MFA for users

  1. Sign in to Zoho One open in new tab icon, then click Directory in the left menu.
  2. Click Reset MFA under , then select the users who need MFA reset.
  3. Verify yourself with your password, then click Reset.  
Note: Once MFA has been reset, the user will have to set up their MFA authentication method again the next time they sign in.