The steps to deactivate conditional access policy vary between three user interface versions supported in Zoho One. Select the UI version you use from the tabs below and proceed with the steps that follow.
One Experience UI
Spaces UI
Unified UI
One Experience UI
Sign in to Zoho One, then click Directory Admin Panel icon on the top-right corner.
Click Security on the left menu, the Conditional Access Policies tab opens by default.
Click on the policy you want to deactivate, click the Meatball menu , then click Deactivate.
Confirm your action by clicking Deactivate again. You may be asked to verify your identity by re-authenticating yourself.
You can activate the policy again by clicking on the policy, then clicking Activate.
Spaces UI
Sign in to Zoho One, then click Directory Settings icon on the top-right corner.
Click Security on the left menu, the Conditional Access Policies tab opens by default.
Click on the policy you want to deactivate, click the Meatball menu , then click Deactivate.
Confirm your action by clicking Deactivate again. You may be asked to verify your identity by re-authenticating yourself.
You can activate the policy again by clicking on the policy, then clicking Activate.
Unified UI
Sign in to Zoho One, then click Directory in the left menu.
Go to the Security tab, then go to Conditional Access Policies.
Click on the policy you want to deactivate, click the Meatball menu , then click Deactivate.
Confirm your action by clicking Deactivate again. You may be asked to verify your identity by re-authenticating yourself.
You can activate the policy again by clicking on the policy, then clicking Activate.
Deactivating
a conditional access policy may inadvertently lock your users out of
your organization or allow them to bypass conditional access.