The steps to rename routing policy vary between three user interface versions supported in Zoho One. Select the UI version you use from the tabs below and proceed with steps that follow.
One Experience UI
- Sign in to Zoho One, then click the Admin Panel icon
on the top-right corner. - Click Security on the left menu.
Select Routing Policies, click on the policy you want to rename then click Rename.
- Enter the new name and click Update.
Spaces UI
- Sign in to Zoho One, then click the Directory Settings icon
on the top-right corner.
- Click Security on the left menu.
Select Routing Policies, click on the policy you want to rename then click Rename.
- Enter the new name and click Update.
Unified UI
- Sign in to Zoho One, then click Directory in the left menu.
- Go to the Security tab, then go to Routing Policies.
Click on the policy you want to rename, then click Rename.
- Enter the new name, then click Update.