Users- Account Activity | Admin Guide - Zoho One

Account activity

Account Activity lets you check employees' login history and manage their active sessions. You can clear older sessions to strengthen a user account's security.

A web session refers to an authenticated instance of your Zoho One account. Put simply, a web session is created every time you sign in to your account from a browser, and is ended when you sign out. Signing in from your laptop is considered a web session. Signing in from a different browser in the same laptop is considered a separate web session, and signing in from a mobile browser is also considered a different web session. However, signing in from a native mobile app is not considered a web session.

Clear an active session

People generally sign in to their account, finish their tasks, and just close their browsers without signing out. This isn't a problem as long as the person is using a personal or work computer. However, it becomes a problem if your employees travel a great deal, and sign in from public computers. Leaving active sessions open in public computers is a huge security issue. If you see an employee who has multiple active sessions, clearing the older ones can help you keep your organization safe.

Prerequisites

Permissions required to perform this action :
  1. View and clear sessions
The steps to view the Account Activity vary between the two User Interface versions supported in Zoho One. Select the UI version you use from the tabs below and proceed with the steps that follow. 
Spaces UI
Unified UI
Spaces UI

To clear an active session:

  1. Sign in to Zoho One , then click  on the top-right corner.
  2. Click Users, then click on a user. You can also find a specific user through the search bar.
  3. Click Account Activity.

  4. Hover over the required session and click Clear. Alternatively, you can click Clear all other sessions to log the user out of all their active sessions.

    Notes
    It may take up to an hour to log the user out of their sessions.

Login history

Login history displays the details of all the current and past sessions of an employee, such as:
  1. Service Name: The app they were signing in to
  2. IP Address: The IP address they were signing in from
  3. Login Time: The time they signed in
  4. Duration: The amount of time they stayed signed-in
  5. User Agent: The device or browser used for signing in
Unified UI

To clear an active session:

  1. Sign in to Zoho One, then click Directory in the left menu.
  2. Click Users, then click on a user. You can find a specific user through the search bar.
  3. Click Account Activity.

  4. Hover over the required session and click Clear. Alternatively, you can click Clear all other sessions to log the user out of all their active sessions.

    Notes
    It may take up to an hour to log the user out of their sessions.

Login history

Login history displays the details of all the current and past sessions of an employee, such as:
  1. Service Name: The app they were signing in to
  2. IP Address: The IP address they were signing in from
  3. Login Time: The time they signed in
  4. Duration: The amount of time they stayed signed-in
  5. User Agent: The device or browser used for signing in