Users - Activate | Mobile Guide - Zoho One

Activate users

Overview 

If a user was previously deactivated, you can reactivate their account at any time, provided your organization has available user licenses.

What happens when you activate a user?

  1. Restores Access: The user regains access to their Zoho One account and all previously assigned applications and resumes their work without any data loss.
  2. Roles and Permissions: Any roles, permissions, or groups the user held before deactivation are automatically restored unless manually changed during the inactive period.

Prerequisites

  1. Organization Owner
  2. Organization Admin
iOS
  • Open the Zoho One Admin app on a mobile device, then tap  on the top-right corner.
  • Under USERS, select Inactive Users.
  • Tap and hold on the users you want to activate.
  • Tap Activate.

    • Android
  • Open the Zoho One Admin app on your mobile device.
  • Tap   in the bottom-right corner, then tap Users.
  • Use the dropdown under Users to select Inactive Users.
  • Tap and hold on the user you want to activate.
  • Tap Activate.

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