Enable HIPAA compliance settings in Zoho PageSense
The Health Insurance Portability and Accountability Act (including the Privacy Rule, Security Rule, Breach notification Rule, and Health Information Technology for Economic and Clinical Health Act) ("HIPAA"), requires Covered Entities and Business Associates to take certain measures to protect health information that can identify an individual. It also provides certain rights to individuals. Zoho does not collect, use, store, or maintain health information protected by HIPAA for its own purposes. However, Zoho PageSense provides certain features (Polls & Pop-ups) to help its customers use Zoho PageSense in a HIPAA-compliant manner.
HIPAA requires Covered Entities to sign a Business Associate Agreement (BAA) with their Business Associates. You can request for our BAA template by sending an email to legal@zohocorp.com.
HIPAA Compliance settings can be accessed/enabled only by Org Owner and Project Admin(s) in Zoho PageSense.
To enable HIPAA compliance in PageSense:
1. Choose the project where you want to enable HIPAA compliance for your business. Click on Project Settings and select the HIPAA Compliance tab.
2. Click on Enable HIPAA Compliance Support toggle.
- As we adhere to HIPAA, we assure you that the ePHI data is securely encrypted from our end.
- ePHI data will not be shared with any third party.
The collected ePHI data cannot be modified in the application. If the "Restrict export of Personal data" option is disabled and if the experiment data has been exported, the activity will be captured in the experiment time line.
- PageSense retains all experiment reports for 90 days after the expiry of a user’s trial. .
- The data retention period varies based on the subscription type a user opts for (6 months for Analyze & Engage Subscription, 12 months for Optimize).
- Once the data retention period expires, all the data tracked is deleted.
- Experiment data can be exported before the retention period ends.
- All experiment configurations and reports in a deleted space or project can be restored within 15 days. Post 15 days, all data will be deleted permanently.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Create. Review. Publish.
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
Zoho Sheet Resources
Zoho Forms Resources
Zoho Sign Resources
Sign, Paperless!
Zoho TeamInbox Resources
Design. Discuss. Deliver.
Related Articles
Enable cross-domain tracking in PageSense
Cross-domain tracking is the process of tracking a visitor's journey across different domains to achieve a desired goal or action. For example, your user visits your website's homepage www.technology.com, clicks the blog tab on the page and is ...Understand your push notification report
Track and analyze the impact of your push notification among your subscribers using realtime results. Zoho PageSense allows you to evaluate the success of each notification, with detailed reports based on which notification performed the best, which ...Integrate Kissmetrics with Zoho PageSense
With the Kissmetrics integration, you can track web metrics for each variation in your Zoho PageSense experiment. To enable the integration, add the Kissmetrics integration code snippet in the pages you want to track. After you set it up once, it ...Integrate Google Analytics with Zoho PageSense via Google Tag Manager
You can effortlessly integrate Google Analytics (GA) with Zoho PageSense using Google Tag Manager. GTM is a free tool that allows you to quickly add and update your code (tags) on your website without having to manually write a single line of code. ...Integrate Zoho Flow with PageSense
This integration enables users to automate specific tasks based on data collected by Zoho PageSense. For example, whenever a popup is submitted via PageSense, you can configure a workflow in Zoho Flow to send an email to your lead through the ...