Yes. Using the Google Chrome extension for Zoho PageSense, you can create and view Heatmaps for webpages that are accessible only after user login or authentication.This is useful for analyzing interaction patterns on dashboards, account pages, checkout flows, internal portals, or application pages that are not publicly accessible. The extension also allows you to preview Heatmap overlays directly on the live page layout.

This issue usually occurs when the website blocks iframe rendering through X-Frame headers. Since the PageSense Chrome extension relies on iframe rendering to display Heatmap overlays on mobile and tablet previews, the Heatmap visualization may fail to load.

In such cases, you can install an Ignore X-Frame Headers browser extension and reload the page. This allows the Heatmap report to render correctly within the extension preview window.

A Heatmap experiment may automatically pause when the configured visitor limit for the experiment is reached or when your available subscription visitor credits are exhausted.Once paused, the experiment stops collecting new visitor interaction data until additional visitor credits are available or the experiment limits are updated. This helps prevent data collection beyond the allocated subscription quota.

Yes. The Heatmap feature is available across all Zoho PageSense plans.You can use Heatmaps to analyze visitor interaction patterns such as clicks, scrolling behavior, and engagement areas on your webpages, regardless of the subscription plan you are using.

Zoho PageSense provides multiple Heatmap visualizations to help analyze visitor interaction patterns:

These reports help identify highly engaging areas as well as sections that visitors tend to ignore.

Heatmap data collection begins immediately after the experiment is launched and visitors start interacting with the tracked page.

Depending on website traffic volume, initial data may begin appearing within a few minutes. However, meaningful analysis generally requires sufficient visitor activity over time.

Yes. You can configure URL targeting conditions to track Heatmaps only for selected webpages, landing pages, product pages, campaign pages, or specific URL patterns.PageSense supports multiple URL match types to help precisely define which pages should collect Heatmap data.

Yes. Zoho PageSense supports Heatmap tracking for dynamic websites and single-page applications (SPAs).

For accurate tracking, ensure the PageSense tracking script is properly implemented and page transitions are correctly detected within the application.

Yes. Heatmap reports can be segmented using filters such as device type, visitor segments, or audience conditions.This helps compare interaction behavior between desktop and mobile visitors or analyze engagement patterns for specific visitor groups.

Heatmap colors visually represent the intensity of visitor interactions on the webpage.

Typically:

This helps quickly identify high-performing sections, ignored elements, and areas that may require optimization.

Yes. Zoho PageSense allows you to analyze Heatmaps separately for desktop, tablet, and mobile devices.

This helps you understand how visitor behavior differs across screen sizes and optimize responsive webpage layouts accordingly.

Yes. Heatmap reports can be exported and shared for reporting, analysis, presentations, or collaboration with teams.

Exporting reports helps preserve historical interaction insights for future reference.

No. Zoho PageSense does not impose any restriction on the number of Heatmap experiments you can create.

You can configure multiple Heatmap experiments across different webpages, landing pages, campaigns, or website sections based on your optimization and analysis requirements.

Heatmap data retention depends on your Zoho PageSense subscription plan and configured data retention settings.The available retention period may vary based on the plan’s storage and reporting limits.