Configure Audience for Session Recording
Set Target Audience
All Visitors
Preset Segments
Segment | Description |
Direct Visitors | Users who access your site directly without coming from another source. |
Paid Campaigns Traffic | Visitors arriving through paid advertisements or campaign links. |
Organic Search Traffic | Users who find your site through search engines. |
Social Traffic | Visitors coming from social media platforms. |
Referral Traffic | Users who land on your site through links from other websites or campaigns. |
Mobile and Tablet Traffic | Visitors browsing your site on mobile devices or tablets. |
Desktop Traffic | Visitors using desktop or laptop devices. |
New Visitors | Users visiting your site for the first time. |
Returning Visitors | Users who have previously visited your site. |
Custom Segments
- Provide a name for your audience.
- Add a short description(Optional).
- Choose an existing segment if available, or create a new one.
- Click New Condition (+) to define audience rules.
- During first-time configuration, the initial condition field is available by default, so you can directly configure your first rule without clicking New Condition.
- Use New Condition (+) only when you want to add additional rules.
Segment | Description |
Current URL | Matches visitors based on the page they are currently viewing |
Referral URL | Filters users based on the page they came from |
Query Parameter | Targets visitors using URL parameters (requires key and value) |
Source | Identifies users based on how they arrived at your site |
Location | Filters visitors by geographic region |
Visitor Type | Differentiates between new and returning users |
Device Type | Filters users based on device category |
Browser | Targets users based on browser type |
Operating System | Filters based on the user’s OS |
Day of Week | Targets visitors based on the day they visit |
Hour of the Day | Filters based on the time of visit |
Mobile OS | Targets users based on mobile operating system |
JS Variable | Uses custom JavaScript variables (requires key and value) |
Modifier | Description |
equals | Matches when the value is exactly the same |
not equals | Matches when the value is different |
contains | Matches when the value includes the specified text |
does not contain | Matches when the value does not include the specified text |
regex | Matches patterns using regular expressions |
- For most segments → enter a single value
- For Query Parameter and JS Variable → provide:
- Key
- Value
- Segment: Device Type
- Modifier: equals
- Value: Mobile
- Click Save Audience
- The segment will be saved for reuse in future experiments
How Audience Works
- Audience settings determine which visitors are eligible for recording.
- Only users who meet the defined conditions will have their sessions recorded.
- The total number of sessions captured depends on the recording limit configured for the experiment. Recordings are collected based on the following process :
- Verify whether the visitor matches the configured audience criteria.
- If the audience criteria are met, PageSense then checks whether the visitor lands on the configured tracking URL.
Proceed to Next Step
- Click Next
- You will be taken to the Privacy settings tab
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