Frequently asked questions about installing the code snippet | Zoho PageSense.

Code snippet installation

1. Will adding the code snippet affect my page load time?
Adding an asynchronous code snippet won't affect your page load time. However, installing our synchronous code or using Google Tag Manager to install either of our code snippets might affect the page load time.

2. When should I use an asynchronous code snippet?
We recommend that you use the asynchronous code snippet when you're conducting a Funnel Analysis or Heatmap experiment. Using an asynchronous code snippet in tests can cause a "flicker" on the page when the original loads, followed immediately by the variation.

An asynchronous code loads in parallel to your webpage and does not affect the loading time of your website. The asynchronous code has a timer set for the pages to load and if a page fails to load within the set time, it stops execution and the original website version is displayed instead.

3. When should I use a synchronous code snippet?
We recommend that you use the synchronous code snippet when you're setting up A/B tests, Split URL tests, or Personalization experiments in PageSense. Using a synchronous code snippet has negligible effect on the page's load time.

A synchronous code snippet executes each function or statement in HTML code one after the other, following the 
tag. If the synchronous code snippet fails to execute, it will block any further execution of the code.

4. Why is the PageSense tracking code not verifying on my website?
If you still see an error message in red saying the tracking code is unsuccessful on your website, it could be due to any of the following reasons:
  1. You've pasted a different Project code snippet on your webpage's HTML code
  2. There are typographical mistakes in the code
  3. Your webpage takes a longer time (more than 10 seconds) to load than usual. In such an instance, the installation of PageSense code snippet will be automatically successful at the backend, and be ready to track visitors' data on your website

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION

                        Still can't find what you're looking for?

                        Write to us:



                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.

                                    Manage your brands on social media

                                      Zoho Desk Resources

                                      • Desk Community Learning Series

                                      • Digest

                                      • Functions

                                      • Meetups

                                      • Kbase

                                      • Resources

                                      • Glossary

                                      • Desk Marketplace

                                      • MVP Corner

                                      • Word of the Day

                                        Zoho Marketing Automation

                                          Zoho Sheet Resources


                                              Zoho Forms Resources

                                                Secure your business
                                                communication with Zoho Mail

                                                Mail on the move with
                                                Zoho Mail mobile application

                                                  Stay on top of your schedule
                                                  at all times

                                                  Carry your calendar with you
                                                  Anytime, anywhere

                                                        Zoho Sign Resources

                                                          Sign, Paperless!

                                                          Sign and send business documents on the go!

                                                          Get Started Now

                                                                  Zoho TeamInbox Resources

                                                                          Zoho DataPrep Resources

                                                                            Zoho DataPrep Demo

                                                                            Get a personalized demo or POC

                                                                            REGISTER NOW

                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now

                                                                                            You are currently viewing the help articles of Sprints 1.0. If you are a user of 2.0, please refer here.

                                                                                            You are currently viewing the help articles of Sprints 2.0. If you are a user of 1.0, please refer here.

                                                                                                  • Related Articles

                                                                                                  • Install the PageSense code snippet on Wix

                                                                                                    If you're using Wix, cloud-based software to build and customize your online business website, you can add the PageSense snippet code on your Wix sites to start quickly start tracking and understanding all of your website data with ease. This ...
                                                                                                  • Manually install the code snippet on your website

                                                                                                    To run a test and track visitor data on your website, the first thing that you need to do is install the PageSense snippet code to all of your experiment pages. Adding the snippet code to your website is a one-time process, and does not require ...
                                                                                                  • Install the PageSense code snippet on Zoho Sites

                                                                                                    If you are using Zoho Sites, a free website builder to create visually appealing websites, then you can easily add the Zoho PageSense code snippet on your Sites websites and start tracking visitor data in a few simple clicks, without the need to ...
                                                                                                  • Install the PageSense code snippet on Click Funnel

                                                                                                    Click Funnel is online software that lets you design and build sales or marketing funnels and landing pages for your business website. Installing the PageSense snippet code to your Click Funnels is as easy as adding those steps to your funnel, and ...
                                                                                                  • Install the PageSense code snippet on Prestashop

                                                                                                    Zoho PageSense is a software used for website testing and optimization that lets you measure your key website metrics, understand your visitors' online behavior, and give them a personalized website experience to boost conversions. To use PageSense ...
                                                                                                    Wherever you are is as good as
                                                                                                    your workplace



                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                                      CRM Tips

                                                                                                      Make the most of Zoho CRM with these useful tips.

                                                                                                        Zoho Show Resources