How to create a new heatmap in Zoho PageSense | Help Guide

Create your first heatmap

Heatmaps track the number of clicks of all visitors coming to your website, and automatically generates a visual representation of the areas your visitors have seen or interacted with. By creating a Heatmap in PageSense, you can view the most frequently and infrequently clicked elements of your web page, and the top performing and under performing web pages using the Heatmap, scroll map, and attention map reports within an experiment. 

For example, setting up a heatmap for your home and landing pages that act as the entry points into your website helps you identify user engagement at different sections of your page. You can also see if they continue to browse or quite the website. These metrics can be effectively used to optimize your pages if it's necessary to increase interactions. Learn more about different types of heatmap reports.

To create a new heatmap:
1.  Click Heatmap on the left pane, then click the New Heatmap button.

2.  Enter a descriptive name for your  Heatmap and enter the URL of the webpage for which you want to see the Heatmap. 
For example, let us say you want to see visitor interactions on different areas in your home page. So, we will name it 'Zylker Fashions Home page'.
You can also run Heatmaps across a group of web pages by enabling the Advanced button. This option also allows you to use different URL match types, and further include or exclude web pages from being tracked in a single experiment. 3.  Choose the visitor limit to be set as an end condition for running your Heatmap and click Activate to launch the Heatmap on your web page.  

By default, the Visitors  option is set to 2000; however, you can set the limit to a maximum of 25000 to stop the experiment.

Zoho PageSense will now begin to track the visitors interaction on the specified web page 
and will show the relevant metrics under the REPORTS tab. However, if you wish to make changes to your Heatmap, click the Pause button at the top - right corner, then click Relaunch to run the experiment again.
If you plan to make changes to the design or layout of your web pages that already contains an active Heatmap, you must  do the following: 
  • PAUSE the Heatmap and take a screenshot of its corresponding reports. 

  • Create and launch a new Heatmap for your revamped web page. 

  • Note that continuing to run the same Heatmap on your revamped web pages will interfere with the previously launched Heatmap, and will skew your reports. 

Ensure that the Zoho PageSense  code snippet is installed to all the URLs of your heatmap.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION

                        Still can't find what you're looking for?

                        Write to us:



                          Manage your brands on social media

                              Zoho Marketing Automation

                                Zoho Sheet Resources


                                    Zoho Forms Resources

                                      Secure your business
                                      communication with Zoho Mail

                                      Mail on the move with
                                      Zoho Mail mobile application

                                        Stay on top of your schedule
                                        at all times

                                        Carry your calendar with you
                                        Anytime, anywhere

                                              Zoho Sign Resources

                                                Sign, Paperless!

                                                Sign and send business documents on the go!

                                                Get Started Now

                                                        Zoho TeamInbox Resources

                                                                Zoho DataPrep Resources

                                                                  Zoho DataPrep Demo

                                                                  Get a personalized demo or POC

                                                                  REGISTER NOW

                                                                    Design. Discuss. Deliver.

                                                                    Create visually engaging stories with Zoho Show.

                                                                    Get Started Now

                                                                                          • Related Articles

                                                                                          • Create a heatmap using advanced url targeting options

                                                                                            Zoho PageSense provides a little more advanced way of creating Heatmap to understand your user behavior on the website with the URL Targeting option. The URL Targeting feature allows you to choose the appropriate URL pattern, such as a single page or ...
                                                                                          • Create your first funnel analysis

                                                                                            If you want your business’s sales process to run as efficiently as possible, you absolutely must get your marketing funnel right on your website. A funnel analysis is a series of ordered steps taken by a visitor to reach a destination or achieve a ...
                                                                                          • Create and launch an A/B test in PageSense

                                                                                            A/B testing helps you analyze and observe how one version of a web page performs alongside another in front of your audience. On Zoho PageSense, you can quickly create, edit, and launch different versions of your web page, and test which one version ...
                                                                                          • Create a heatmap and view reports using Chrome extension

                                                                                            Zoho PageSense helps to create heatmap experiments and track the visitors action on every section of your website, within minutes, using the Chrome extension. Further, the extension lets you load and view reports of the heatmap, scrollmap, and ...
                                                                                          • Filter and segment your heatmap

                                                                                            Segmenting Heatmap reports can help you isolate the behavior of specific audience types. To segment the heatmap reports: 1. Go to the Reports tab of your Heatmap experiment. 2. Click the funnel icon on the right. You'll see two types of report ...
                                                                                          Wherever you are is as good as
                                                                                          your workplace



                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                            CRM Tips

                                                                                            Make the most of Zoho CRM with these useful tips.

                                                                                              Zoho Show Resources