How to create and schedule push notifications in Zoho PageSense | Help guide?

Create and schedule your first push notification

Grab your audience’s attention even if they are not active on your website. Schedule and send essential alerts such as new product releases, last-minute sales, upcoming event reminders, and a lot more to your subscribers to spark conversions on your website. Zoho PageSense allows you to set automated push messages that recur over a period of time, appear on a specified date and time, or can be triggered by events such as an abandoned cart on an e-commerce site. You can set up multiple push messages on PageSense based on your industry type and user segment, like new visitors, device used, etc. This will help you achieve more clicks and increase traffic to your site. Tip: Segment your users to schedule better notifications and generate successful results.

AlertInstall the Zoho PageSense code snippet on your web pages before you set up a push notification.
InfoNotifications that you create and schedule will be sent to your subscribers based on the time zone of your user account. If you want to target users from a different time zone, please change them under your product's Account settings page.

To create and schedule push notifications:
AlertBefore you create and launch your push notification in PageSense, you need to set up the web push opt-in under the project settings to allow visitors to subscribe and receive notifications from your website.
1. Click Push Notification on the left pane, and click New Push Notification.



2. E
nter a name for your notification experiment within the text box, and click Create.



3. On the 
CONFIGURATION page, choose how you want to schedule your notification using the following three types: 
  1. ONE-TIME NOTIFICATION - These types of notifications are sent to users only once and generally apply to time-bound offers/updates such as new product launches, holiday discounts, and so on. It usually goes out as a massive blast to a broad user segment on a scheduled date and time
Idea
For example, a smartphone network running a one-day promotional offer on a brand-new international roaming pack for all visitors. 
To do this: 
a.1. Click ADVANCED OPTIONS and choose when you want to deliver the notification. 
  1.  Select Now to launch the notification immediately or Later to send it in the future. 
  2. You can also choose the Start Date, End Date, and Time that you want to run the one-time campaign.
NotesEnable or disable the Auto Hide option
You can enable the auto hide option to keep your notification visible until a user clicks on it or dismisses it. However, if you want to create a non-intrusive browsing experience, you can always choose to disable this option. When disabled, your Web Push Notification will be automatically hidden after 5 seconds of inactivity.  

Info
This type of notification allows you to inform your subscribers about the new offer and encourage them to be on your website at the right time to make the purchase. 
b. RECURRING NOTIFICATION—These types of notifications are sent to users periodically (daily, weekly, monthly) as reminders about recurring events such as subscription renewals, policy payments, and so on. They also help nudge your subscribers about last-minute deals and exciting offers in advance.
Idea
For example, a coffee shop providing 'one for one' offer on all the drinks and desserts every Wednesday. 
To do this:
b.1. Under SCHEDULE NOTIFICATION, select your preferred notification frequency from the drop-down.
      Daily: The notification will be sent to visitors every day.
      Weekly: The notification will be sent to visitors on a specific day of the week.
      Monthly: The notification will be shown to visitors at a particular time interval  that you want for the month. 

b.2. Click ADVANCED OPTIONS and choose when you want to deliver your notification.
  1.  Select Now to launch the notification immediately or Later to send it in the future.
  2. You can also choose the Start Date, End Date, and Time until that you want to the notification to recur on your website.
NotesEnable or disable the Auto Hide option under advanced options. 
You can enable the auto-hide option to keep your notification visible until a user clicks on it or dismisses it. But if you want to create a non-intrusive browing experience, you can always choose to disable this option. When disabled, your Web Push Notification will be automatically hidden after 5 secs of inactivity. 


    InfoBy automating these repeated deals, you can inform your subscribers about sales and attract more customers to the outlet. 

    c.
     
    TRIGERRED NOTIFICATION - These types of notifications are sent to only those users who complete a predefined action on your website. It helps enhance your buyer’s journey by sending more relevant and exclusive notifications based on triggers. 
    Idea
    For example, an eCommerce site sends out a 'Thank you' message to customers once they complete an order, requesting that they refer your website to new users for extra benefits. 
To do this,
c.1. Under SCHEDULE NOTIFICATION, choose a preferred trigger condition for your notification from the drop-down. Learn the different types of goals you can set up in PageSense.
c.2. Click 
ADVANCED OPTIONS and choose when to deliver the notification. 
  1. Select Now to trigger notifications immediately once a user performs the specified action or Later to trigger after a particular date and time.
  2. You can also choose the Start Date, End Date, and Time until you want the notification to trigger on your website.
NotesEnable or disable the Auto Hide option under advanced options
You can enable the auto-hide option to keep your
 notification visible until a user clicks or dismisses it. But if you want to create a non-intrusive browsing experience, you can always disable this option. When disabled, your Web Push Notification will be automatically hidden after 5 seconds of inactivity. 


    Info
    This type of reward program will make the buying process more fun and engaging. It will also help attract new customers to your site and encourage existing subscribers to shop with you more frequently.
IdeaAvoid sending notifications to your users at night. A substantial amount of people sleep with their smartphones, and not all of them turn their devices to silent mode. As a result, a notification sent between 12 am and 6 am risks waking up or disrupting a user, eventually leading them to unsubscribe from your application.

We hope this documentation helps make the process easy for you. Please feel free to email us anytime at 
support@zohopagesense.com if you need more explanation or have any questions.

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