What is location tracking feature in Zoho People?

This feature is available in the Professional and higher plans of Zoho People. Email support@zohopeople.com to enable this feature for your organization.

1. Professional and Premium Plans are powered by Zoho Maps.
   

1. Enterprise Plan is powered by Google Maps.
   

How is it useful?

How is employee privacy ensured?

1. Employees must consent to sharing their device's location data.
2. Employees can disable location services on their device at any time.
3. The feature collects location data only between the employees' check-in and check-out hours.
   
4. Data is collected and stored within Zoho People, which features a robust data privacy and security system.
   
5. The collected data cannot be shared or misused, and can be accessed only by authorized personnel within the organization.
   

How does it work?

1. Go to Settings > View all > Attendance > Configuration > Specific Policies.
   
   
   
   
2. Click Add Specific Policy.
   
   

   You can enable location tracking for existing specific policies by editing them.
   
3. Set the applicability of the specific policy to either specific users or users in a specific shift.
   
4. Set up necessary attendance specific policy settings, refer to Specific Policies.
   
5. Scroll to the bottom of the specific policy settings page to locate and enable the Location Tracking feature.
   
   
   
   
6. Enable Location Tracking using Zoho People mobile app feature.
   
7. Set location capture interval.
   
   

   Specify the time interval for capturing location from your employee's device between their check-in and check-out time. For example, if you set it to 15 minutes, the device will capture location data for every 15 minutes.
   
8.  Enable Auto check out when location cannot be captured, and set the limit for the maximum allowed location capture failures to automatically check out the user after a specified number of failed attempts.
   
   

   For example, setting instances as 2 will automatically check-out the employee whose location capture failed for 2 consecutive times.

9. Enable Trigger notifications when location capture fails, and select the checkbox for Employees, Reporting managers, or Specific Users to notify them when location cannot be captured from an employee's device.
   
   

   To customize the email notification template to your preference, click Customize Email Template and set up your email template, and click Save.
   
   
10. Enable Display geo-restricted range in the location tracker to show the designated geo-restricted range of an employee in the location tracker. This helps you to determine whether the employee's location is captured within or outside the geo-restricted range.
11. Click Save.
    You have successfully set up the location tracking for a specific attendance policy, applicable to shifts or specific users.

View Location Tracker Data - Zoho People Web Application

1. Employees can view their own location tracker data.
   
2. Managers and Admins can view their location tracker data and their reportees location tracker data.

My Data

1. From your home page, go to Attendance > My Data > Location Tracker.
   Your location tracker data of the current day is displayed. To view the location tracker data of past days, click on the calendar and select the required date.
   
   
   
   
2. You can view the timeline of your location tracker data at the left side of the page, which displays the following location data:
   
1. Check-in time and location
   
2. Location capture time and location
   
3. Location capture failed time
4. Break time and location
   
5. Check-out time and location
   
6. Automatic check-out time and location (If enabled)

For Automatic check-out, your last successful location capture data will be set as your automatic check-out time and location. 

3. You can view the map on the right side, where the above mentioned location data are marked with icons of different colours. Hover over the icon to view the time and location of the specific location captures.
   
   

   If geo-restriction is set for you and Display geo-restricted range in the location tracker setting is enabled you can view  the designated geo range in the location tracker map.
   
   
4. Click the ellipsis icon to view the number of times you have checked in, instances of location captures, instances of no location, break counts and check-out counts for the selected date.
   
   
   

Team Data

1. From your home page, go to Attendance > Team Data > Location Tracker.
   Location tracker data of your reportees are listed.
   
   
2. On the left side you can view the total employees who have checked in for the day and their latest location status.
   
   

   Use search option to find the specific employee location data.
3. You can view the map on the right side, where the latest location data of your checked in employees are displayed in the map. Click on an icon to view the detailed location tracker data of specific employee.
   
   

   You can also click on the timeline icon to view the detailed location capture details of an employee.
4. In the timeline of the specific employee you can view the following location data:
1. Check-in time and location
   
2. Location capture time and location
   
3. Location capture failed time
4. Break time and location
   
5. Check-out time and location
   
6. Automatic check-out time and location (If enabled)
   

For Automatic check-out, your reportee last successful location capture data will be set as their automatic check-out time and location. 

If geo-restriction is set for you reportee and the Display geo-restricted range in the location tracker setting is enabled you can view the designated geo range of your reportee in the location tracker map.

To view the location data of past days of your reportees, click on the calendar and select the required date.

5. Click the ellipsis icon to view the number of times your reportee have checked in, instances of location captures, instances of no location, break counts and check-out counts for the selected date.
   
   

Employee Instructions - Allow Location Tracking in the Mobile App

2. Once you have set the necessary permissions for the Zoho People mobile application, enable location on your mobile device and ensure that your mobile internet or WiFi is on.
   
   
   
   
3. From the home page of your Zoho People mobile application, click the Check-in icon when you start your work shift. Once you have checked in, your location is captured and updated to your organization at regular defined intervals.
4. To stop your organization from tracking your location during your break or personal time, click Check-out or Break (If applicable).
   
   

   You must check in again to continue your work shift attendance and allow for the capturing of your location data.
5. Zoho People mobile application captures the following location data of yours at regular intervals:
   
1. Check-in time and location
2. Location capture time and location
3. Location capture failed time
4. Break time and location
5. Check-out time and location
6. Automatic check-out time and location (If enabled)
   

If you have been automatically checked out due to location capture failure, you must check in again to continue your work shift. Ensure your location services and mobile internet are always on during work shift hours to prevent location capture failures and automatic check-outs

View Location Tracker Data - Zoho People Mobile Application

If geo-restriction is set and the Display geo-restricted range in the location tracker setting is enabled in Zoho People, you can view the designated geo range in the location tracker map.

1. From your home screen, click Services > Attendance > Location Tracker.
   
2. In the Timeline tab you can view your current day location capture data, click on the date dropdown to select and view the location tracking records of past days.
   
   
   

1. Click Map tab to view the latest location data of all your checked in reportees.
   
2. Click Timeline tab to view the detailed location tracking data of each reportee.
   
   
   
3. In the timeline tab, your own location data is displayed by default, you can search for employees to find their location data.
   

   

   Click on the date dropdown to select and view the location tracking records of past days.