Data Center Migration
When you create a Zoho account (including a Zoho People account), all your information is stored in one of Zoho's data centers (DC). Zoho automatically assigns a DC based on your location, determined by your IP address. After your Zoho account is created, all your data remains exclusively stored in the designated DC and cannot be transferred to another geographical location based on the location of access.
List of Zoho People Data Centers and their Corresponding URLs:
US : people.zoho.com
EU : people.zoho.eu
IN : people.zoho.in
JP : people.zoho.jp
CA: people.zohocloud.ca
CN : people.zoho.com.cn
AU : people.zoho.com.au
Due to regulations and geopolitical situations, if there is a need to transfer your data to another data center, you can now raise a request for data center migration. However, it is imperative that you understand the limitations for a clearer picture.
Data Center Migration
To request a data center migration, send an email to migrations@zohoaccounts.com and our team will reach out to you to guide you through the process.
Data Center Migration Limitations in Zoho People
Feeds
The following will not be migrated:
- Feeds data
Integrations
The following will be migrated:
-
Zoho-based integrations with Zoho CRM, Zoho Books/Invoice, Zoho Projects, Zoho Payroll, Advanced Analytics, Zoho Connect, and Zoho Recruit will be migrated.
- In reports, under analytics, data will be migrated.
The following will be disabled and will need to be re-enabled:
- Zoho Books/Invoice integration
The following will need to be configured again:
- All internal and external integrations have to be reconfigured
The following will not be migrated:
- Files uploaded through WorkDrive
Automation
The following will not be migrated:
- BluePrints
- Previous records associated with approvals, follow-ups, and TAT
The following configuration will be retained and will proceed to work:
- Approvals, follow-ups, and TAT-associated new requests will work in the newly migrated data center
Developer Space
The following will not be migrated:
- Web forms link
- Zoho connections
- Domain and authentication details within the Attendance API used for biometric devices must be updated post-data center migration. This involves updating the OAuth token and corresponding DC URL in the config.properties file in the Tomcat installed for the Attendance plugin. For further assistance, please feel free to reach out to support@zohopeople.com.
- Advanced analytics integration data will be migrated. However, Zoho Analytics data will not be migrated.
Kiosk Portal
The following will not be migrated:
- Kiosk portal and its configuration
After the data center migration, the existing Kiosk portal will no longer be available. Create a new Kiosk portal in the migrated organization and configure all Kiosk settings from scratch.
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