Multi-Organization Account Management
Zoho People allows you to add and manage multiple organizations, enabling you to oversee separate employee details for each organization using a single email address and password. This feature is especially beneficial for businesses operating in different sectors, as it allows you to manage various organizations from one administrator account, without the need for separate credentials. Each organization is accessible through a unique URL, which is generated when you add new organizations to your Zoho People account.
Enabling multi-org will work well for your organization if, you want each organization to function independently
- Without any cross dependencies among entities.
- Without cross reporting structures between organizations.
- Without employee visibility across organizations.
- With separate policies for each organization.
If there are any dependencies between entities and reporting structures, you can enable Organization Structure.
Add and Manage Multiple Organizational Accounts
To add a new organizational Zoho People account:
- From your home page, click on the profile icon and click Manage Organization.
- Click Add Organization.
- Provide the required details and click Save & Continue. (Portal name is used to create unique URL of your organizational account)
. - You can set the organization account as the default (so it will open automatically whenever you log in), open the account in a new tab, edit the details, and delete the account.
- You can click on the profile image on the Zoho People home page to toggle between the organizational accounts.
For user licenses and subscriptions to your additional organizational account, refer to our Pricing Page.Examples and Use Cases
Example 1: IT Holding Company Managing Multiple Independent Businesses
Company: TechAxis Group
Scenario:
TechAxis owns several standalone tech companies in different sectors — each with its own HR, payroll, and compliance policies.
Organizations:
- TechAxis Software (Custom Development)
- TechAxis Digital (UI/UX Design Services)
- TechAxis IT Infra (Hardware & Networking Solutions)
Why Multi-Org Works:
- Each business operates independently with separate clients, payroll cycles, and HR policies.
- Each organization has its own set of employees. However, the same employee can have active accounts in multiple organization (using the same email address)
- HR admins can switch between orgs using one Zoho email ID, avoiding the hassle of multiple accounts.
- Each org gets its own Zoho People URL, such as:
techaxissw.zohopeople.com
techaxisdigital.zohopeople.com
techaxisinfra.zohopeople.com
Benefit:
Perfect for holding companies or venture groups that manage completely distinct businesses from a single administrator identity.
Example 2: IT Service Company Managing Client-Specific Teams
Company: CloudSprint Solutions
Scenario:
CloudSprint offers managed IT and staffing services to large enterprises. Each client project has its own HR team, leave policies, and payroll systems, and must remain confidential from other clients.
Organizations:
- CloudSprint – Client A Team
- CloudSprint – Client B Team
- CloudSprint – Client C Team
Why Multi-Org Works:
- Each client’s team is hosted in a separate Zoho People organization.
- No cross-visibility between employees working on different client projects.
- Policies, forms, and performance reviews are tailored uniquely for each client.
- The admin can easily switch between client-specific orgs without separate credentials.
Benefit:
Ideal for IT outsourcing or BPO companies needing strict data isolation between client accounts.
Example 3: Global IT Company Running Independent Regional Subsidiaries
Company: InfoZen Technologies
Scenario:
InfoZen has operations in the US, UAE, and India, but each region runs its HR operations completely separately due to local labor laws and data protection mandates.
Organizations:
- InfoZen USA
- InfoZen UAE
- InfoZen India
Why Multi-Org Works:
- Each region maintains its own payroll, attendance, and leave policies per country law.
- Employees in one region cannot view or interact with employees in another.
- HR directors can manage all regions from one Zoho login, but the data remains isolated per country.
- Each region has its own HR branding and URL, useful for localized compliance.
Benefit:
Best suited for multinational IT firms requiring data independence per region, while allowing HQ to supervise all from one account.
Comparison between Multiple Organization Setup and Organization Structure
Aspect | Organization Structure | Multi-Organization |
Purpose | Manage multiple entities within a single organization account, with shared data and interdependencies. | Manage completely independent organizations, each with its own data, URL, and settings. |
Ideal For | Businesses with connected branches or legal entities that share employees or reporting structures. | Businesses with separate companies or subsidiaries that operate independently, with no overlap. |
Data Storage | All entities’ data is stored within one Zoho People account. | Each organization has its own Zoho People account and database. |
Employee Visibility | Employees across entities can be visible and linked for reporting or approvals. | Employees in one organization cannot view or interact with employees from another organization. |
Reporting Structure | Supports cross-entity reporting (an employee in one entity can report to a manager in another). | No cross-organization reporting allowed; each org has an isolated hierarchy. |
Policy Configuration | Common or entity-level policies can be shared or customized within the same account. | Each organization has its own independent policies, settings, and workflows. |
Access URLs | One common Zoho People URL for the entire organization structure. | Each organization has a unique Zoho People URL (e.g., companyA.zohopeople.com). |
License and Billing | Single license and billing setup across the entire structure. | Each organization requires a separate subscription and user license. |
HR/Admin Management | One HR team can centrally manage all entities. | Admin can switch between multiple orgs using the same login, but data stays separate. |
Examples (IT Context) |
|
|
When to Use | When entities are interconnected and need data sharing or cross-reporting. | When entities are completely independent with no overlap or dependency. |
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