What is LMS Course Settings?

What can be done in LMS Course Settings?

1. Enable manage batches
   - One time batch
   - Batch scheduler
2. Learning objectives
   
3. Applicable to
   
4. Branding
   
5. Configuring permissions
   
6. Setup reminders
   
7. Grade configuration 
   
8. Certificates
   
9. Pre learning activities
   
10. Post learning activities
    
11. Course cost
    
12. Feedback
    - Custom feedback template
    - Submitting feedback
    - Viewing collected feedback
13. Course administrator

Manage Batches

At least one batch must be created for a course to get published. You can create a batch that occurs once using the Single Instance or create multiple batches using the Multiple Instances.

One-time Batch

If you want to create one-time batch, select Single Instance.

1. Enter the name of the batch.
2. Select the start and end date of the batch.
3. Select the location.
4. Enter the minimum and maximum capacity of the batch.
5. If you want to cancel the batch, enable the option and enter the number of days.
6. If you want to Allow wait listing if maximum capacity is met, enable it.
7. Click Save.
   

Batch Scheduler

To create multiple batches that run at defined intervals using a batch scheduler, select Multiple Instances.

The batch scheduler helps you facilitate the courses that you want to run on a periodical basis without having to create every batch manually.

1. Enter the batch name, suffix, and sequential reference of the batch. If you want the batches to be labelled 1, 2, 3, and so on. Select numbers from the drop-down, but if you want it to be date specific, select the applicable format.
2. Select the location.
3. Select the start and end date under Effective From and Until.
4. Enter how many days in advance the batch should be created under Batch create date. Criteria date refers to the days selected under Repeat Frequency.
5. Under Repeat Frequency, select Weekly, Monthly, or Yearly, then enter the required details under the selected option.
6. Under Members, select Do not clone, Modules, or Modules and Members, then enter the corresponding details for the selected option.
7. Click Save.

Repeat Frequency

Batches recur based on the criteria set under repeat frequency. Under each option, the criteria you can apply will vary. 

Weekly

Monthly

Yearly

Learning Objectives

Applicable to

Use case

You have created a course on employee retention strategies due to rising attrition rates in the Delhi office of your organization. You would like the course to be attended by both experienced HR professionals and managers in the Delhi office who are facing this issue.

Let us see how to configure our applicable group:

Rule 1: All employees in the HR department with two or more years of experience.

Rule 2: All employees with Manager role in the Delhi location.

Put together, the course will apply to all HR employees with two or more years of experience and to all managers in Delhi. Both the required criteria are satisfied.

Branding

Permissions 

Reminders 

1. Within each reminder option, a maximum of 3 reminders can be configured at once.
2. The available reminder options vary based on course type.
3. The notifications option must be enabled in Settings > LMS > Conifugration > General > Additional Options > Notifications for this feature to work.
   
4. Click the edit (pencil icon) to add, edit, or remove reminders.
5. When adding reminders, you can specify when the notification will be sent.
6. Applicable members will be notified via email and feed updates.
   

Grade Configuration

Certificates

1. Go to Course Settings of the specific course, and then to the Certificates tab.
   
   
   
   
2. Click Create.
3. Select the template you want to use.
   
   
4. Drag and drop fields to customize the certificate.
   
   
   
   
5. Click Preview to view before sharing and make any changes if required.
6. Click Proceed.
7. Click Use as default template under the ellipsis icon if you want this template to be applied as the default template for all self-paced courses.
8. Click Settings, and select who can view and download the certificate by selecting one of the options shown in the popup. The options shown are based on the selected grade configuration.
   
   
   
9. Click Publish to make the certificate viewable to all applicable learners once they have completed the course.
   
   
   

Pre Learning Activities 

What are pre learning activities?

These are a set of activities that are given to the learner before beginning a course.

Why is it useful? 

These activities help the trainer and learner understand the current proficiency level of the learner. They also prepare the learner for what to expect in the course.

A preliminary test can be held before the start of a course. Individual tests can be tailored for each specific course.

The test can be included within the grade calculation of the course or be given independently. If included within the overall grade calculation, the test becomes mandatory.

To include a test as part of the course, go to the course settings of the specific course.

1. Go to the Pre Learning Activities tab.
   
   
2. Enable Test.
   
3. Select a category if you want to include the test as part of the overall grade calculation. If a category is selected, then the test becomes mandatory.
4. If you do not want to make the test mandatory, then no category needs to be selected.
5. Add a test.
   
6. Click Save.
   

Once a learner completes this test, they will be able to access the course. Learn more from the employee's perspective.

Post Learning Activities

What are post learning activities?

These are a set of activities that are given to the learner after they complete learning a course.

Why is it useful? 

These activities help the trainer and learner understand the proficiency level of the learner after completing the course.

A test can be held after completing a course. Individual tests can be tailored for each specific course.

The test can be included within the grade calculation of the course or be given independently. If included within the overall grade calculation, the test becomes mandatory.

To include a test as part of the course, go to the course settings of the specific course.

1. Go to the Post Learning Activities tab.
   
   
   
   
2. Enable Test.
3. Select a category if you want to include the test as part of the overall grade calculation. If a category is selected, then the test becomes mandatory.
4. If you do not want to make the test mandatory, then no category needs to be selected.
5. Add a test.
   
6. Select when to begin the test.
   
7. Click Save.
   

Grade configuration must be selected for grade category to be included in pre learning and post learning tests.

Once the learner completes the course, they will be able to view this test. Learn more from the employee's perspective.

In the post-learning activities, you can set up tests and define the number of attempts a learner is allowed, which is called "Maximum Allowed Attempts." Once configured, the learner can only take the test up to the specified number of times.

To configure this,

1. Select a course and go to the course settings.
2. Navigate to the Pre & Post Learning tab. 
   
3. After creating a test, click on the ellipsis icon and select Edit. 
   
   
   
   
4. Here you can set the Maximum Allowed Attempts for a learner to attend a test. 
   
   
   
   
5. Click on Save after editing. 

Use case

An organization wants to conduct a soft skill training course for employees. They want to evaluate the employees in three phases: based on current proficiency, during the course, and based on learning from the course. The overall score is derived from the individual weightage assigned to each category.

The first step is to add the course and enable grade configuration. The grade configuration can be done as follows:

After adding the course,

In the course settings section, go to the Pre Learning Activities tab.

1. Enable Test.
2. Select the appropriate grade category for this test. The course will automatically become mandatory.
3. Add a test.
4. Click Save.
5. Next, go to Post Learning Activities tab.
   
   
   
   
6. Enable Test.
7. Select the appropriate grade category for this test. The course will automatically become mandatory.
8. Add a test.
   
9. Select when the test is to begin.
   
10. Click Save.
    

After completing all 3 phases, the overall grade will be calculated for each learner.

Course Cost

Using the course cost feature, we can add the various expenses associated with a course, such as training expenses, program expenses, etc. To do this, go to Cost tab and click Add Expense. Select a Currency and begin adding expenses based on the expense category. Total will be calculated and displayed at the bottom section. 

Feedback

Feedback as the name suggests is used to collect feedback and the learner's rating of a particular course. The collected feedback can then be used to improve the course or to understand the learner's perspective in order to create better courses in the future. 

To configure feedback for a course:

1. Open a course and click the ellipsis icon > Settings > Feedback tab.
2. Feedback has a default template comprising of two basic questions that asks a learner what they feel about the course and their course rating. However, custom templates can be created, comprising of questions that the course administrator or trainer wishes to ask the learner as part of collecting course feedback. (Read the next topic for detailed steps on configuring a custom template).
3. Enter the marks that is to be awarded to learners who complete the feedback.
   
4. Mark feedback as Mandatory if required. Feedback can be made available immediately on course completion or after a specific amount of time after course completion.
   
5. Click Save.

Note 1: On completing the course, learners can submit feedback from the course overview page (Write feedback option) or through the feedback email notification they receive.

Note 2: Trainers and administrators can view the feedback report using the feedback tab in a course. (select any course, go to Feedback tab.)

Creating a Custom Feedback Template

To create a custom feedback template:

1. Select a particular course, navigate to more (ellipsis icon) and click Course Settings.
   
2. Now go to the Feedback tab and Click + Select Template.
   
3. Click + Create New to create a new template.
   
4. Hover pointer over introduction or Thank you section to edit content using the edit (pencil icon).
   
5. Click Add Questions to add a new question or click the drop-down and click Select from existing questions to access the question bank.
   
   
   
   
6. Several type of questions can be added. You can choose to disable comments or add multiple choices (single and multiple question types). Comment can be marked mandatory in case of scale type question. The screenshot below shows an example of how the question types can be configured.
   
   
   
   
7. To make the question you are adding a mandatory one, use the Mark as mandatory option. Responses to the default star rating question given while adding a new template is used to calculate the average rating of the course.

   
   
8. To change the question used for average rating, you can add another 5 star rating question, and check Use this question to calculate and display the average course rating option. Alternatively, you can also assign other 5 star rating questions you have added from the list view by clicking the anchor icon beside the question.
   
   
   
   
9. Once the needed questions are added, click on Save. You can also click on Preview if you would like to see how your feedback form would appear to the learner.

   
   
10. The feedback form is now ready and learners can submit feedback after course is published and the learner has completed the course.
    

Submitting Feedback

Once a course is completed, the applicable learners will be able to submit their feedback on the course. To do this the learner must open a completed course and click on Write Feedback). They will also receive email reminders for the same.

In the example shown below, the course was marked as mandatory, meaning the learner would need to submit feedback before he can view their grades or download the course certificate. 

Viewing Collected Feedback

To view the feedback report, the trainer or course administrator can open the corresponding course and go the Feedback tab. Use the drop down to choose a template (active template will be shown). Feedback can be viewed question-wise (collectively) or learner wise (individually). User feedback collected through custom feedback templates can be exported as well.

Course Administrator

By default, the person who created the course is the course administrator (super administrator also has administrative privileges). Additionally, you can add other users as administrators and customize their permissions. To do this, access Course Settings of a specific course and go to Course Admin tab. Click on Add Admin to add new administrators. Customize permission as required by enabling/disabling the corresponding checkboxes. If you wish to hide visibility of a course administrator from learners, use the visibility icon (eye-icon). A course can have multiple course administrators. You can set one of the added course administrators as the default course admin (identified by the crown icon), which can be changed by using the Mark as default admin button. The default course admin acts as the course owner and cannot be removed.