HR Process

HR Process

What is the HR Process feature in Zoho People?

HR Process ensures seamless management of employee transitions in department, designation, location, and employment status. This helps when there is an organizational restructuring or when employees move for personal or professional reasons.

How to use the HR Process feature?

Administrators and HR: Set up multiple HR processes when employees transition from one department, designation, etc. to another. These processes can include updates to specific employee fields, role-based access for raising requests, and an approval process if required. 
Employees and managers: Employees and managers will be able to raise an HR Process request right from their Home > Team > HR Process tab. Once it is approved, their new information will be updated in the system.

Watch HR Process Help Video


Setting up HR Processes 

Let us see a use case of setting up a department change HR process:
  1. Enable HR Process by navigating to Settings > Employee Information > HR Process tab > Basic Details > Enable
  2. Now navigate to Processes tab and click on Add Process


  1. Let us take an example of an employee department change process. Now in the Add Process window. Enter the basic information and upload a process document if applicable.

  1. Configure transition fields. These include the key transition field update, in this case the "Department" of the employee. You can also configure secondary field updates, which in this case is "Location".








  1. To configure who can raise HR Process requests and to specify if they can raise for others, themselves, or both, click on Add Role.
  2. Select the roles you want to authorize and use the checkboxes to allow requests for self, reportee, or enable both. This can be further configured in the next step.

  1. Finally, configure an approver by clicking on Configure Approver. In this case, let us select the HR Administrator as the approver. Multiple approvers can be added if required.
  2. Review your configuration and click Save to confirm.

Initiating a HR Process Request

Alert
Employee data of joining records must be updated in the employee form in order to initiate HR Processes.
Let us see a use case of raising a department change HR Process request
  1. Navigate to Home > Team > HR Process > Initiate Process > Select a Process. In this case, we will go with Department Change.

  1. In the next screen, select the employee you are requesting the transition for. In this case, an employee "Randall" is selected. Multiple employees can also be added. Click on Next once the selection is completed.

  1. Now select the new department and any associated secondary fields. Enter the effective date and reason for the change.

  1. Click on Submit Request. The HR process is now successfully initiated. 
Idea
HR Process can also be initiated from Home > My Space > Overview > HR Process tab


Approving a HR Process Request

  1. After an HR process request is initiated, it can be approved by the approver. This can be done from the notification received. (Home > Bell icon) or From Home > Team > HR Process and selecting the corresponding request.


2. Once the request is opened, review the details and click on View. Here you can approve or reject and even add a comment. Once this is approved, Based on the effective date, the employee record will be automatically updated, and the same will be reflected in the employee's career history page.



Tracking HR Process Requests

HR Process requests can be tracked from Operations > Employee Information > HR Process
Click on a specific request to view more details, and click View for options to Approve, Approve All Levels, Reject or Forward a HR Request (Options depend on your role/permissions)



Individual employees can also track their HR requests from Home > My Space > HR Process tab






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