What is a Business Rule? How can I define business rules for my project?

What is a Business Rule? How can I define business rules for my project?

Business Rule is a filter that you will apply to your issues to organize them. You can define Business Rules that will enable you to classify the issues and perform actions such as changing the severity, status, module, classification and assigning the issue to a user. Business Rule will be triggered when the issue matches the defined business rule criteria.

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