Can I upgrade / downgrade or cancel a plan at anytime?

Yes. Zoho Projects is a pay-as-you-go service so you can upgrade, downgrade, or cancel at any time. Only the portal owner can do upgrade or downgrade the plan.

Cancel the Subscription Plan

You can cancel your subscription plan if required.

Click your profile picture in the upper-right corner of the Zoho Projects top navigation band.
Select Subscription Details to view the pricing details.
Click Change Plan in the right corner.
Hover over the existing plan and then click Upgrade/Downgrade Plan.
Click Downgrade to Free.
Click Continue to downgrade to free plan.
Enter the reason for cancellation in the Downgrade to Free Edition and then click Downgrade to Free to cancel the subscription. A confirmation message about cancelling the plan is displayed.

Cancel at the end of the subscription

You can also cancel your plan when the subscription ends. Check the box to downgrade automatically at the end of your current billing cycle.

Upgrade the subscription

Click your profile picture in the upper-right corner of the Zoho Projects top navigation band.

Select Subscription Details to view the pricing details.

Select Change Plan in the right corner.

Hover over the existing plan and then click Upgrade or Downgrade.

Select the desired plan and click Upgrade.

Verify the purchase order and click Make Payment to successfully change the plan. A confirmation message about the plan change is displayed.

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Set up goals in PageSense to measure every single action performed by visitors on your website like button or link clicks, form submissions, and page engagements.

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Create funnels in PageSense to quickly see which pages visitors use to enter your website, where they navigate to next, and which pages they decide to leave without converting.

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Set up heatmaps in PageSense to see where users have clicked more, how far they've scrolled, and on which parts of a page they've spent the most time using color-coded patterns in reports.

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Use form analytics in PageSense to see how people interact with different fields in your form, whether they complete the form successfully or not, and where exactly they drop out on your form.

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Run polls on your website using PageSense to understand what your customers think about your products/services and what needs improvement on your site.

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