Can I upgrade / downgrade or cancel a plan at anytime?

Can I upgrade / downgrade or cancel a plan at anytime?

Yes. Zoho Projects is a pay-as-you-go service so you can upgrade, downgrade, or cancel at any time. Only the portal owner can do upgrade or downgrade the plan.

Cancel the Subscription Plan

You can cancel your subscription plan if required.

  1. Click your profile picture in the upper-right corner of the Zoho Projects top navigation band.
  2. Select Subscription Details to view the pricing details.

  3. Click Change Plan in the right corner.
  4. Hover over the existing plan and then click Upgrade/Downgrade Plan.
  5. Click Downgrade to Free.
  6. Click Continue to downgrade to free plan.

  7. Enter the reason for cancellation in the Downgrade to Free Edition and then click Downgrade to Free to cancel the subscription. A confirmation message about cancelling the plan is displayed.

Cancel at the end of the subscription

You can also cancel your plan when the subscription ends. Check the box to downgrade automatically at the end of your current billing cycle. 

Upgrade the subscription

  • Click your profile picture in the upper-right corner of the Zoho Projects top navigation band.
  • Select Subscription Details to view the pricing details.
  • Select Change Plan in the right corner.
  • Hover over the existing plan and then click Upgrade or Downgrade.
  • Select the desired plan and click Upgrade.
  • Verify the purchase order and click Make Payment to successfully change the plan. A confirmation message about the plan change is displayed.



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