Add Tasks from Zoho Desk
Login to Zoho Desk.
Click on a support ticket to view its details.
Click and then click Create Task.
Find the relevant Project and enter the task details.
Click Submit to add the support request as a new task in the selected project in Zoho Projects.
Click a task to view the ticket details. Click on the Desk icon to view details of the ticket.
Tasks added from Desk can be accessed from the predefined task views.
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Make the most of Zoho CRM with these useful tips.