Issue List View
The Issue List View in Zoho Projects provides a clear and organized display of project issues, allowing you to view, manage, and edit issue details efficiently. It presents all issue fields as columns, making it easy to oversee and modify issue information directly within the view.
Global Issue List View
Global List View displays issues across all projects.
- Click Issues under the Overview section in the left navigation panel to access the Global Issues.
- Click Projects from the Group by drop-down to group issues by project. Each project will be followed by a list of issues for that project. Click None to view issues without grouping. This will remove the grouping and display all issues.
Project Issue List View
Access Issue List View
- Select a project from the Recent Projects section or from the Projects tab in the left navigation panel and then click Issues in the top band.
- Select List from the drop-down.
Predefined Views
View issues based on preset views.
- All Issues: This view lists all of the issues in the project, regardless of their status.
- All Open: This view lists all of the open issues in the project, including overdue and currently due issues.
- All Closed: This view lists all of the closed issues in the project.
- My Open: This view lists all of the open issues that are assigned to the currently logged in user.
- My Closed: This view lists all of the closed issues that are assigned to the currently logged in user.
- Unassigned: This view lists all of the issues that are not assigned to any user.
- Overdue & Open: This view lists all of the issues that are past their due date and yet to be completed.
- Created Today: This view lists all of the issues that were created on the current day.
- Issues I Follow: This view lists all of the issues that the currently logged in user is following.
- Escalated Issues: This list lists all escalated issues based on the selected escalation levels.
- Assigned Via Pick List: This view lists all of the issues that have been assigned via a pick list.
- Issues Associated to Team: This view lists all of the issues that are associated with the currently logged in user's team.
Custom Views
Create Custom Views to display issues that match specific criteria defined by you.
Submit Issue Inline
- Click Submit Issue in the cell.
- Enter the Issue title and click Enter/return on your keyboard.
- Click on the Issue to open the issue details page.
Edit Issue Inline
- Click on any field corresponding to the issue to add or update the issue information.
Bulk Update
Check the box corresponding to the issues, then click:
- Move: Select Project and click Move to transfer them to another project.
- Delete: Confirm your action and click Delete.
- Associate Tasks: Select tasks or type task titles to search for and link them to the issue.
- Link Issues: Choose the link type and enter issue titles or IDs to connect related issues.
- Associated Team: Search for the teams and click Update to associate them with the issue.
- Assignee: Select users from the dropdown to assign the issue to that individual.
- Tags: Manage tags by replacing, adding, switching, removing all, or removing selected ones.
- Due Date: Set the due date and time to specify a deadline for issue resolution.
- Status & Workflow: Edit the issue's status and workflow.
- Severity: Indicate the severity level from None, Show Stopper, Critical, Major, or Minor.
- Release Milestone: Associate the issue with a specific release milestone.
- Affected Milestone: Identify the affected milestone related to the issue.
- Module: Specify the module where the issue resides.
- Classification: Categorize the issue using None, Security, Crash/Hang, Data Loss, Performance, UI/Usability, Other Bug, or Feature(New), or Enhancement.
- Reproducible: Indicate the issue's reproducibility from None, Always, Sometimes, Rarely, Unable, Never Tried, or Not Applicable.
- Flag: Set the issue flag to Internal or External based on its visibility level.
Manage Issues in List View
- Use
to search for and view issues filtered by specific issue details.
- Click
to start a timer for the issue.
- Click
to manage existing linked issues.
- Click
to manage associated tasks.
- Click
to manage escalations. Colors indicates the level of the escalation.
- Drag and drop the columns to reorder the fields.
- Click
to add fields as columns. click Create Custom Field to add a new field. This field name will be reflected in all the projects in the portal.
- Right-click on the field title, then click
- Apply Filter to add a filter to the corresponding field.
- Insert Column Before to insert a new column before the selected one.
- Insert Column After to insert a new column after the selected one.
- Hide Column to hide the selected column.
- Right-click on the Issue, then click:
- Copy Link to copy the issue URL to the clipboard.
- Follow to start following the issue and receive updates.
- Clone to create a replica of the issue.
- Move to move the issue to a different project.
- Delete to confirm and delete the issue.
- Notification Helper to access the Notification Helper and check if a user will receive notifications for a particular trigger event.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Issue Kanban View
Kanban cards are an easy and dynamic way to visualize your issue workflow. In the Kanban view, issues are arranged on Kanban boards, with each board representing either Status (the default and custom status created for the issue), Severity (the ...Task List View
The Task List view in Zoho Projects provides an easy-to-use interface for viewing, adding, editing, and managing tasks directly within the view. Global Task List View Access Task List View Click Tasks from left navigation panel. Click the Group by ...Timesheet List View
Projects involve multiple activities by a number of people. These activities are time-sensitive and must be monitored to keep costs and timelines on track. Timesheets are used to track the amount of time spent on various activities. Users can log ...Issue Tracker
Is it possible to rename the issues tab and issues icon? Yes, you can rename your issues tab and icon. To do this: Click in the top navigation band. Navigate to Portal Configuration > Configuration > Rename Module tab. Enter the name to be displayed ...Issue Details Page
The Issue Details page displays important information related to an issue, which can be updated as needed. You can add comments and attachments, provide resolutions, log hours, link other issues and tasks, view the activity stream, follow issues, and ...
New to Zoho LandingPage?
Zoho LandingPage Resources