Issues
Projects can face all sorts of undesirable issues. These could be software not performing as expected, materials not conforming to standards, missing or broken components, and so on. They can result in poor output and delayed deliverables, which in turn can lead to significant increase in project costs and loss of customer goodwill. Zoho Projects provides a comprehensive Issue Tracking tool that helps users track and resolve them. In addition, SLAs can help track the desired outcome and alerts can be triggered to notify about deadlines and status for the project coordinators to take quick and timely actions.
- The Overview - Issues section lists down all the issues in a portal. By default, users will view all open issues assigned to them across all the projects. Users can also select other default or custom views using a drop-down. The Group by Project view organize Issues by their respective projects. The List view lists all the issues in a chronological order, while the Kanban view displays issues in the form of cards.
- To access the Overview - Issues section, navigate to the Overview section and click Issues.
- The Issues module within a project lists the issues in a project. Users can select from the predefined views or create custom views using a drop-down. The List view displays all the issues in a chronological order, while the Kanban view displays issues in the form of cards.
- To access the Issues module, select a project either from the Recent Projects section or the Projects tab in the left navigation panel, then click the Issues tab in the top band.
Use case
Construction: While quality checking the pipe fittings, there appears to be leakage in a pipe. This can be tracked as an issue in the project to ensure that this is addressed.
Marketing: When cross-verifying a design of a flyer, there are spelling and casing changes to be made in the content. This can be noted down as an issue. Content team can check the issue and have it fixed.
Software development: Quality Analyst team checks the feature developed and tracks down all the issues to be addressed by the developer. These issues can be tracked in the Issues section of a project.
More Reads
Back to Help
Back to Help
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Issues
Issues listing page Go to the Projects module. Select a project. Click on Issues. All issues of the chosen project will be listed here. From here, you can perform the actions described below. Add issues Click the icon at the bottom-right corner to ...Issues
Issues listing page Access Issues To view issues for the current project: Go to the Projects module. Select a project. Click on Issues. Add Issues Click the icon at the top-right corner to add new issues to the project. Group and Sort Issues Click ...Issues
The Overview - Issues section lists down all the issues in a portal. By default, users will view all open issues assigned to them across all the projects. Users can also select other default or custom views using a drop-down. In the List view, the ...Link Issues
Link issues and track and close them. You can associate issues based on a criterion, restrict issue closure, duplicate and clone issues. And you can link issues using the default link types such as Blocks, Depends, Related, Duplicate etc. or you can ...Manage Issues
Import Issues Zoho Projects allows you to import issues from other issue trackers into Zoho Projects. However, before importing into Zoho Projects, you must first export the data from the other issue tracking system in the desired file format and ...
New to Zoho LandingPage?
Zoho LandingPage Resources