Manage Issues
Status Timeline in Issue Details Page
The Status Timeline feature in the issue details page allows you to visually track the status of an issue. Depending on your preference, you can view the Issue status in either a timeline or a list view. Benefits Track issue status visually. Know ...
Assign Issues to a Team
Zoho Projects allows you to assign teams to the bugs in your project. The Associated Team field helps you to bring together bugs in your project with your teams so that you can resolve the bugs more effectively. Benefits Track work items against ...
Affected and Release milestones
Zoho Projects lets you map your issue to an affected and release milestone. Affected milestone: lets you identify the milestone in which the issue was identified or detected. Release milestone: lets you identify the milestone in which the issue was ...
Move Issues
Issue can be moved from one project to another. Move Issue From the Details Page Select a project from the Recent Projects section or from the Projects tab in the left navigation panel. Click on the Issues tab in the top band to open the Plain view. ...
Delete Issues
Delete Issue From The Details Page Select a project from the Recent Projects section or from the Projects tab in the left navigation panel. Click on the Issues tab in the top band to open the Plain view. Alternately, you can click on an issue from ...
Remote Assist for Issues
Resolve issues for end users with Remote assist. Invite user to share their screen and remotely assist them in resolving their issue. The Zoho Assist icon is available in the right panel (only if the issue is assigned to you). Select a project from ...
Issue Reminder
Issue reminders help when working towards a deadline. Reminders can be set based on due date or based on specific dates. Benefits Stay on top of your issues Get reminders at a predetermined date and time Reminders can be sent to multiple users Set ...
Start Conversations Via Issue
The Zoho Cliq extension allows you to start a chat from the issue details page. The user who reported the issue and the users assigned to resolve the issue are added as participants by default. Other users can be added to the conversation before you ...
Issue Details Page
Issue details page displays important information related to the issue. The information can be edited or deleted. Users can also add comments, attachments, provide resolutions, log hours, link other issues and tasks, view activity stream, follow ...
Submit an Issue
Submit issues in your projects. A unique issue ID is created and assigned to your issue automatically. Submit Issue Select a project from the Recent Projects section or from the Projects tab in the left navigation panel. Click on the Issues tab in ...

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