Issue Details Page
View Issue Details
- Select a project from the Recent Projects section or from the Projects tab in the left navigation panel.
- Click on the Issues tab in the top band to open the Plain view.
- Click on an issue to open the details page.
- Issue ID and Issue title are displayed at the top.
- Click
to view more information .
- Add a Description by clicking +
- Edit the required fields in the next section. Click on a field to view options. Make the changes as required.
- The changes are saved automatically.
- The changes are saved automatically.
- Scroll the issue details page to add additional information to the issue.
- Comments: You can add comments while modifying
an issue. Use the screen-grabber to share screenshots or the in-built
draw tool to highlight or obscure areas.
- Attachments: Attach and share screenshots using the screen-grabber. Attachments added in Comments and Resolution section are shown here.
- Resolution: Use this option to resolve the issue. You can also add attachments and screenshots when resolving an issue.
- Log Hours: Add the time you spent on resolving the issue. You can also set the start and end time.
- Link Issue: You can link and classify related issues.
- Tasks: Link related tasks to your issue. (Not applicable for stand-alone BugTracker subscriptions)
- Activities: View the history of the issue. The activities are listed chronologically.
- Changesets : View changesets here.
- Follow or Add Followers to the issue. Click Follow to track the issue or Unfollow to stop. Click Add Followers to select and add project users to the issue.
- Extensions: Click
to view extensions installed in your portal. - Add followers to the issue by clicking
.
- Click to view more options. Move, Clone, Follow, or Delete an Issue. Access Notification Helper from to check if a user will receive notifications for a particular trigger event.
Move Issues
- Select a project from the Recent Projects section or from the Projects tab in the left navigation panel.
- Click on the Issues tab in the top band to open the Plain view.
- Click on an issue to open the details page.
- Click in the top right and then click Move.
- Select a project from the drop-down.
- Click Move.
Start conversations via issue
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