Submit Issues | Online Help | Zoho Projects

Submit an Issue

Submit issues in your projects. A unique issue ID is created and assigned to your issue automatically.

Submit Issue

  1. Select a project from the Recent Projects section or from the Projects tab in the left navigation panel.
  2. Click on the Issues tab in the top band to open the Plain view.
  3. Click Submit Issue.
  4. Enter the Issue title. Select a Project when submitting from Work Overview > Issues.

  5. Enter other details if necessary.
    • If your project has mandatory custom fields then you must enter data for these fields before you can save the issue.
  6. Click Add. Click Add More to continue adding issues.
  7. Edit the associate layout by clicking the edit icon () in the upper-right corner of the form.

Issue Prefix and ID

Issues will have a unique ID with a prefix preceding the ID. For example, if the Issue Prefix is set as TW, then issue ID will be TW-I1, I is for Issue. Issue Prefix is automatically set when creating a new project. Issue Prefix can be changed while editing a project.

  1. Use issues ID to search for issues.
  2. # mention an issue using issue ID in feeds, status, and comments.

Delete Issue From The Details Page

  1. Select a project from the Recent Projects section or from the Projects tab in the left navigation panel.
  2. Click on the Issues tab in the top band to open the Plain view. Alternately, you can click on an issue from the Kanban view.
  3. Click on an issue to open the details page.
  4. Click in the upper right corner and then click Delete.
  5. Check the confirmation box and then click Delete.

Delete Issues In Bulk

  1. Select a project from the Recent Projects section or from the Projects tab in the left navigation panel.
  2. Click on the Issues tab in the top band to open the Plain view.
  3. Select multiple issues and then click in the bulk update options.
  4. Click on Delete.


See Also
Issue reminder

    Redefine the way you work
    with Zoho Workplace

      Zoho DataPrep Personalized Demo

      If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

      Zoho CRM Training

        Create, share, and deliver

        beautiful slides from anywhere.

        Get Started Now


          Get started with Zoho Sign

          in a few quick steps!

          Download Help Guide





                       
                      Secure your business
                      communication with Zoho Mail


                      Mail on the move with
                      Zoho Mail mobile application

                        Stay on top of your schedule
                        at all times


                        Carry your calendar with you
                        Anytime, anywhere




                                Zoho Sign Resources

                                  Sign, Paperless!

                                  Sign and send business documents on the go!

                                  Get Started Now


                                      Zoho SalesIQ Resources



                                          Zoho TeamInbox Resources



                                                  Zoho DataPrep Resources



                                                    Zoho DataPrep Demo

                                                    Get a personalized demo or POC

                                                    REGISTER NOW


                                                      Design. Discuss. Deliver.

                                                      Create visually engaging stories with Zoho Show.

                                                      Get Started Now











                                                                            • Related Articles

                                                                            • Issue Reminder

                                                                              Issue reminders help when working towards a deadline. Reminders can be set based on due date or based on specific dates. Benefits Stay on top of your issues Get reminders at a predetermined date and time Reminders can be sent to multiple users Set ...
                                                                            • Associate Task and Issue

                                                                              There will be instances where you might wish to associate issues to a task so that it's easy to track and close the task as well as the associated issue. While completing tasks, you can opt to enable or disable the alert message about the associated ...
                                                                            • Issue Details Page

                                                                              Issue details page displays important information related to the issue. The information can be edited or deleted. Users can also add comments, attachments, provide resolutions, log hours, link other issues and tasks, view activity stream, follow ...
                                                                            • Start Conversations Via Issue

                                                                              The Zoho Cliq extension allows you to start a chat from the issue details page. The user who reported the issue and the users assigned to resolve the issue are added as participants by default. Other users can be added to the conversation before you ...
                                                                            • Status Timeline in Issue Details Page

                                                                              The Status Timeline feature in the issue details page allows you to visually track the status of an issue. Depending on your preference, you can view the Issue status in either a timeline or a list view. Benefits Track issue status visually. Know ...
                                                                            Wherever you are is as good as
                                                                            your workplace

                                                                              Resources

                                                                              Videos

                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                              eBooks

                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                              Webinars

                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                              CRM Tips

                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                Zoho Show Resources