You can configure parameters like email settings, notifications and client permissions to track issues and set access privileges.
You can enable notification emails when an issue is created, assigned, closed, reopened, etc.
With Email Template, you can customize the notification mails to be sent. Learn more about Email Templates.
If you want to check whether you will get notifications when new changes are triggered in the issue event, then you definitely need a notification search tool to filter your needs. Notification helper will help check if the user will receive email notifications on issue events or not. You can configure parameters like email settings, notifications and client permissions to track issues and set access privileges.
Notification Helper for Portal Owner, Admin, and Manager
If you want to know, whether a particular user or client in your portal will receive issue event notification just use the Notification Helper. To do this follow the steps mentioned below:
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