You can configure
parameters like email settings, notifications and client permissions to
track issues and set access privileges.
You can enable notification emails when an issue is created, assigned, closed, reopened, etc.
With Email Template, you can customize the notification mails to be sent. Learn more about Email Templates.
you want to check whether you will get notifications when new changes
are triggered in the issue event, then you definitely need a
notification search tool to filter your needs. Notification helper will
help check if the user will receive email notifications on issue events
or not. You can configure parameters like email settings,
notifications and client permissions to track issues and set access
Notification Helper for Portal Owner, Admin, and Manager
you want to know, whether a particular user or client in your portal
will receive issue event notification just use the Notification Helper.
To do this follow the steps mentioned below:
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.
Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.
Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.
Make the most of Zoho CRM with these useful tips.