Link Issue | Online Help | Zoho Projects

Link Issues

Link issues and track and close them. You can associate issues based on a criterion, restrict issue closure, duplicate and clone issues. And you can link issues using the default link types such as Blocks, Depends, Related, Duplicate etc. or you can create your own link type.

Feature Availability: Premium and Enterprise plans

Select the required project in the Projects section, and choose Issues.

  1. Click    in the top navigation panel.
  2. Navigate to Issue Tracker > Link Issues.
  3. Click Add Link Type.
  4. Enter the new link name in the Link Name field.
  5. Enter the reverse name for the link in the Reverse Link Name.
  6. Click Save to create a new link type.

  1. Hover over the created link type in Link Issues  and click   to enable the Edit and Delete options.
  2. Select Edit and modify the required link details.
  3. Click Update.

-or-

  1. Click Delete to delete the link type.
  2. A warning message about deleting the link type is displayed.
  3. Enable the checkbox and click OK to delete the link type.

You cannot edit or delete the default link types.

  1. Select the required project from Projects in the left navigation panel and click Issues.
  2. Click on the issue that you want to edit in the issue List view. 
  3. Click the Link Issues tab to link start linking issues.
  4. Select the desired option in Link Type.
  5. Enter the issue title or issue ID in Select Issues to search and select the Issue(s) to link.

  6. Click Link Issues to create a link between the issues.
Link Name
Description
Blocks
Indicates that you cannot close a blocked issue without closing the issue that is blocking it. This clause is applicable only for issues that are linked to the link type as blocks.

Example: If issue A is linked to issue B using 'blocks' association, then issue A must be closed before issue B is closed.

Depends on
Indicates that you cannot close a dependent issue without closing the issue that it depends on. This clause is applicable only for issues that are linked to the link type as: depends on.

Example : If issue A is linked to issue B, using 'depends' association, then issue B must be closed before issue A is closed.

Is related to
Indicates that you can associate issues that are related based on some criteria. It does not restrict the closing of issues.
Is duplicate of
Indicates that you can associate one or more issues logged for the same problem as duplicates. However, closing one issue does not close its duplicates.

Is clone of

Indicates that you can clone and associate issues.

Example: If you create issue B by cloning issue A, then issue B is associated as a clone of issue A.

  1. Hover over the linked issues in the Link Issues  tab to enable the action menu.
  2. Click the action menu and then click Edit Link.

  3. Modify the details as required.
  4. Click Save to update the modified details.

-or-

  1. Click the action menu and then click Remove Link.
  2. The issue links are removed.

The linked issues are displayed with a linked status symbol in the issue list view.

  1. Click    in the top navigation panel.
  2. Navigate to Issue Tracker > Link Issues
  3. Hover over the Actions column to enable or disable the issue link.

More Information About Linking Issues

  • You can link issues with only one type of link such as blocks or depends on, e.t.c.
  • You can link a maximum of only 10 issues.
  • When two or more issues are linked as duplicates, then closure of one issue does not close its duplicate issue(s).


        Create. Review. Publish.

        Write, edit, collaborate on, and publish documents to different content management platforms.

        Get Started Now


          Access your files securely from anywhere

            Zoho CRM Training Programs

            Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

            Zoho CRM Training
              Redefine the way you work
              with Zoho Workplace

                Zoho DataPrep Personalized Demo

                If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

                Zoho CRM Training

                  Create, share, and deliver

                  beautiful slides from anywhere.

                  Get Started Now


                    Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                    BOOK A SESSION







                                Quick LinksWorkflow AutomationData Collection
                                Web FormsEnterpriseOnline Data Collection Tool
                                Embeddable FormsBankingBegin Data Collection
                                Interactive FormsWorkplaceData Collection App
                                CRM FormsCustomer ServiceAccessible Forms
                                Digital FormsMarketingForms for Small Business
                                HTML FormsEducationForms for Enterprise
                                Contact FormsE-commerceForms for any business
                                Lead Generation FormsHealthcareForms for Startups
                                Wordpress FormsCustomer onboardingForms for Small Business
                                No Code FormsConstructionRSVP tool for holidays
                                Free FormsTravelFeatures for Order Forms
                                Prefill FormsNon-Profit

                                Intake FormsLegal
                                Mobile App
                                Form DesignerHR
                                Mobile Forms
                                Card FormsFoodOffline Forms
                                Assign FormsPhotographyMobile Forms Features
                                Translate FormsReal EstateKiosk in Mobile Forms
                                Electronic Forms
                                Drag & drop form builder

                                Notification Emails for FormsAlternativesSecurity & Compliance
                                Holiday FormsGoogle Forms alternative GDPR
                                Form to PDFJotform alternativeHIPAA Forms
                                Email FormsFormstack alternativeEncrypted Forms

                                Wufoo alternativeSecure Forms

                                TypeformWCAG


                                    All-in-one knowledge management and training platform for your employees and customers.

                                              Create. Review. Publish.

                                              Write, edit, collaborate on, and publish documents to different content management platforms.

                                              Get Started Now





                                                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                                    Manage your brands on social media


                                                                      • Desk Community Learning Series


                                                                      • Digest


                                                                      • Functions


                                                                      • Meetups


                                                                      • Kbase


                                                                      • Resources


                                                                      • Glossary


                                                                      • Desk Marketplace


                                                                      • MVP Corner


                                                                      • Word of the Day


                                                                      • Ask the Experts


                                                                        Zoho Sheet Resources

                                                                         

                                                                            Zoho Forms Resources


                                                                              Secure your business
                                                                              communication with Zoho Mail


                                                                              Mail on the move with
                                                                              Zoho Mail mobile application

                                                                                Stay on top of your schedule
                                                                                at all times


                                                                                Carry your calendar with you
                                                                                Anytime, anywhere




                                                                                      Zoho Sign Resources

                                                                                        Sign, Paperless!

                                                                                        Sign and send business documents on the go!

                                                                                        Get Started Now




                                                                                                Zoho TeamInbox Resources





                                                                                                          Zoho DataPrep Demo

                                                                                                          Get a personalized demo or POC

                                                                                                          REGISTER NOW


                                                                                                            Design. Discuss. Deliver.

                                                                                                            Create visually engaging stories with Zoho Show.

                                                                                                            Get Started Now








                                                                                                                                • Related Articles

                                                                                                                                • Manage Issues

                                                                                                                                  Import Issues Zoho Projects allows you to import issues from other issue trackers into Zoho Projects. However, before importing into Zoho Projects, you must first export the data from the other issue tracking system in the desired file format and ...
                                                                                                                                • Issues

                                                                                                                                  The Overview - Issues section lists down all the issues in a portal. By default, users will view all open issues assigned to them across all the projects. Users can also select other default or custom views using a drop-down. In the List view, the ...
                                                                                                                                • Issues

                                                                                                                                  Issues listing page Go to the Projects module. Select a project. Click on Issues. All issues of the chosen project will be listed here. From here, you can perform the actions described below. Add issues Click the icon at the bottom-right corner to ...
                                                                                                                                • Issues

                                                                                                                                  Issues listing page Access Issues To view issues for the current project: Go to the Projects module. Select a project. Click on Issues. Add Issues Click the icon at the top-right corner to add new issues to the project. Group and Sort Issues Click ...
                                                                                                                                • Custom Functions for Issues

                                                                                                                                  Automate your issues workflow using Custom Functions. A custom function is a piece of code that can be used for automating a process. You can write your own function in Deluge and call it from one or more business rules. It is similar to the built-in ...
                                                                                                                                  Wherever you are is as good as
                                                                                                                                  your workplace

                                                                                                                                    Resources

                                                                                                                                    Videos

                                                                                                                                    Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                                    eBooks

                                                                                                                                    Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                                    Webinars

                                                                                                                                    Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                                    CRM Tips

                                                                                                                                    Make the most of Zoho CRM with these useful tips.



                                                                                                                                      Zoho Show Resources