Provide Access to Users

1. Go to the production portal.
   
2. Click  in the upper-right corner.
   
3. Navigate to Sandbox.
   
4. From the Sandbox List, click the Sandbox name to open its details page.
   
5. Navigate to the Sandbox Users tab and click Provide Access to Sandbox.
   
   
6. Select the users from the list to grant access to the Sandbox.
   
7. Click Grant.
   
1. To revoke the access, select the users and click Revoke access.
   

Sync Users 

1. Go to the production portal.
   
2. Click  in the upper-right corner.
   
3. Click Sandbox.
   
4. From the Sandbox List, click the Sandbox name to open its details page.
   
5. Click Sync Users () to refresh the user list.
   

Deploy Sandbox Changes to Production  

View Changes Before Deployment

1. Go to the Sandbox portal.
   
2. Click  in the upper-right corner of the top navigation bar.
   
3. Navigate to Sandbox > Sandbox Changes.
   
4. Changes are displayed with the details below:
   
1. Components and Items: Displays the specific changes made. For example, a newly created layout in the Sandbox will appear under Components as Layout and the specific name of the layout as Item.
   
2. Module Name: The module where the changes were made.
   
3. Action: Changes involve adding, updating, or deleting items.
   
4. Action Performed By: User who made the changes.
   
5. Action Performed On: Timestamp of when the changes were made.
   
5. To filter the displayed changes, click the Filter icon(), select the details as needed and click Find.

Deploy Changes

A maximum of 50 changes can be deployed at once.

1. Go to the Sandbox portal.
   
2. Click  in the upper-right corner of the top navigation bar.
   
3. Navigate to Sandbox > Sandbox Changes.
   
4. Click Deploy Changes.
   
1. You will be redirected to the production portal.
   
5. Click the Sandbox name to open its details page.
   
6. Under the Changesets section, view the changes ready for deployment.
   
7. Select the changes to deploy and click Deploy Changes to Production.
   
8. In the deployment prompt:
   
1. Check for conflicts, if any.
   
2. If no conflicts are found, click Proceed.
   
9. The changes will be deployed to production.
   

1. Go to the production portal.
   
2. Click  in the upper-right corner of the top navigation bar.
3. Navigate to Sandbox.
   
4. Click the Sandbox name to open its details page.
   
5. Under the Changesets section, view the changes ready for deployment.
   
6. Select the changes to deploy and click Deploy Changes to Production.
   
7. In the deployment prompt:
   
1. Check for conflicts, if any.
2. If no conflicts are found, click Proceed.
   
   
   
   
8. The changes will be deployed to production.
   

Deployment Logs

Once a deployment is completed, it will be listed in the Deployment Logs. The logs are displayed based on date and time, with the latest logs appearing at the top. You can use the dropdown from the top-right corner of the page to view deployment logs for a specific Sandbox or all Sandboxes.
To view Deployment Logs,

1. Go to the production portal.
2. Click  in the upper-right corner of the top navigation bar.
3. Navigate to Sandbox.
4. Click the Deployment Logs tab.
   
5. Use filter() to find logs based on Components and items, Modules, Actions or Date.
   

Rebuild Sandbox Portal 

1. Any non-deployed changes in the Sandbox will be lost during the rebuild.
   
2. Rebuilding is allowed only once every 24 hours.
   
3. The Rebuild button will be enabled only when the 24-hour period has passed.
   

1. Go to the production portal.
   
2. Click   in the upper-right corner of the top navigation bar.
3. Click Sandbox.
   
4. From the Sandbox List tab, click the Sandbox name to open the details page.
   
5. Click Rebuild Sandbox.
   

Edit Sandbox 

1. Go to the production portal.
   
2. Click  in the upper-right corner of the top navigation bar.
3. Click Sandbox.
   
4. From the Sandbox List tab, click the Sandbox name to open its details page.
   
5. Click  in the top-right corner of the page.
   
6. Select Edit.
   
7. Make the necessary changes and click Update.
   

Deactivate Sandbox 

1. Go to the production portal.
   
2. Click  in the upper-right corner of the top navigation bar.
3. Navigate to Sandbox.
   
4. From the Sandbox List tab, click the Sandbox name to open its details page.
   
5. Click  in the top-right corner of the page.
   
6. Select Deactivate.
1. To Reactivate, toggle on the status of the respective Sandbox portal.

Delete Sandbox 

1. Go to the production portal.
   
2. Click  in the upper-right corner of the top navigation bar.
3. Navigate to Sandbox.
   
4. From the Sandbox List tab, click the Sandbox name to open its details page.
   
5. Click   in the top-right corner of the page.
   
6. Select Delete.
   

Once deleted, the Sandbox portal cannot be recovered.