Issues | Online Help | Zoho Projects mobile app

Issues

Issues listing page 

  1. Go to the Projects module.
  2. Select a project.
  3. Click on Issues.
All issues of the chosen project will be listed here. From here, you can perform the actions described below.

Add issues    

Click the  icon at the bottom-right corner to add new issues to the project.

Group and sort tasks  

  1. Click the sort icon  at the top.
  2. Select a group by criteria.
  3. Select a sort criteria.

 
Now, the issues will be grouped and sorted within the group based on the criteria.

View issues

You can view the issues in the List, or Kanban view.
  1. Click the icon at the top-right corner.
  2. Choose a view.

Search issues  

Click the  icon at the top to carry out a search for an issue. The relevant search results will be fetched.
 

Filter issues  

This filter option allows you to temporarily filter issues according to a specific criteria. For example, it allows you to view only issues that are assigned to a specific owner.
  1. Click the icon in the Issues listing page.
  2. Choose the filter criteria.
  3. Click Apply.

Issue details view 

You can view the issue details when you click and open a particular issue. The following issue details will be covered in the details view.

Business card view of Issue  

The below details will be covered in business card view:
  1. Creation time
  2. Status
  3. Severity 
  4. Due date
Notes
The fields displayed in the business card view can't be customized.  
 

Edit Issue   

  1. Click the edit icon at the top.
  2. Update the necessary fields.
  3. Click the icon to save the changes. 

Add Followers 

Receive immediate notifications about the issues by following them.
  1. Select the issue that you want to follow.
  2. Click the icon at the top-right corner.
  3. Select Add Followers.
  4. Choose the followers.
  5. Click OK.

 
You can repeat the same steps to Unfollow the issues.   

Delete Issue 

Delete the issues that you do not need any longer.
  1. Select the issue that you want to delete.
  2. Click the icon at the top-right corner.
  3. Click Delete.

Share URL/ Copy URL 

You can share and copy the URL of the issue using this option.
  1. Select the issue that you want to share or copy the URL.
  2. Click the icon at the top-right corner.
  3. Click Share URL/ Copy URL.

Other actions 

You can perform the below add actions within the Issue details view.
  1. Attachments
  2. Resolution
  3. Comments
  4. Log hours

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