Integrating Zoho QEngine with Jira

In a nutshell

Zoho QEngine integrates with Jira, an issue-tracking and project management tool, to let you report bugs from test case executions, link executions to existing Jira issues, and track their status directly from Zoho QEngine. This integration helps teams keep testing and bug tracking connected across both platforms.

Availability

This feature is available on all Zoho QEngine plans for web, iOS, Android, and API platforms.
Super admins can configure the Zoho QEngine portal integration with Jira.
Super admins, admins, and managers can associate QEngine projects with Jira projects in the connected Jira site and report bugs to Jira from test case executions.

1. Overview

To streamline testing workflows, Zoho QEngine provides integrations with various external services. One such integration is with <Jira>, allowing users to create a new bug in Jira from a test case execution, or link the execution to an existing Jira issue. This integration is especially useful for organizations where development teams use Jira to track and manage bugs. Developers then track and manage reported bugs in Jira, while anyone on the team can view their status directly from the corresponding test case execution in Zoho QEngine.

How Zoho QEngine and Jira work together

Test case management and execution remain in Zoho QEngine, while Jira is used to track and manage bugs.

Report bugs from test case executions: Create a new bug in Jira directly from a test case execution in Zoho QEngine.
Link executions to existing Jira issues: Link a test case execution to an existing Jira issue to associate the execution with the corresponding bug.
Track bug status from Zoho QEngine: View the current status of a linked Jira issue directly from the corresponding test case execution without opening Jira.

This allows testing teams to focus on test execution and bug reporting in Zoho QEngine, while development teams can manage reported bugs in Jira. This keeps testing and development progress visible on each team's own platform without added overhead.

2. Configuring the Jira integration

You can configure the Jira integration in Zoho QEngine by connecting your portal to a Jira site and associating QEngine projects with their corresponding Jira projects. This association lets you report bugs to Jira and track their status from Zoho QEngine.

You can access the Jira integration from the following places:

From the Setup page

Note: Only super admins can configure the integration from the Setup page.

On the Home page, click the {} icon in the top-right corner to open Setup.
Click Connect on the Jira card in the Integrations tab.

Learn more in this section <Steps to configure integration with Jira> in Configuring Jira in Zoho QEngine.

From within a project

Note: Super admins, admins, and managers can associate a QEngine project with a Jira project from within the project.

On the Home page, click the project you want to associate with a Jira project.
Navigate to Settings > Integrations.

Learn more in this section <Associate with a new project> in Configuring Jira in Zoho QEngine.

3. Reporting bugs to Jira

Zoho QEngine lets you report bugs from test case executions to Jira. You can either create a new Jira issue or link the execution to an existing Jira issue. The linked issue's status can also be viewed from the test case execution in Zoho QEngine. See <Report bugs in test cases from Zoho QEngine with Jira> for the full steps.

4. Related links

Configuring Jira in Zoho QEngine
Report bugs in test cases from Zoho QEngine with Jira

5. FAQ

Who can set up the Jira integration in Zoho QEngine?

A: Only a super admin can configure the connection from the Setup page.

Who can link a QEngine project to a Jira project?

A: Super admins, admins, and managers can associate Jira project, either from the Setup page or from within the Integrations under the project's Settings.

Can I link an existing Jira issue to a test case execution?

A: Yes. You can create a new bug in Jira from Zoho QEngine, or link a test case execution to an issue that already exists in Jira.

Can I access Zoho QEngine from within Jira?

A: No. The integration does not support accessing Zoho QEngine from Jira.

Can viewers view bug status even though they can't report bugs themselves?

A: Yes. Viewers can view bug status directly from the test case execution, but only super admins, admins, managers, and testers can report bugs.

6. What's next

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