White Labeling | Online Help | Qntrl

White Labeling


Early Access
White Labeling for Qntrl is not enabled for all users. If you'd like to try it out, please email our support team for early access. 

White Label allows organizations to completely rebrand Qntrl to reflect their organization’s brand identity. This includes changing the organization details like name and URL, personalising the visual entities like logo and favicon, and customizing the product’s domain, email domain, and support email addresses to reflect the organization’s brand.

Business cases for White Label

  1. Organizations that allow vendors and clients to create cards and enter details in Qntrl can build their brand identity.
  2. Resellers and partners who want to brand Qntrl under their company’s label can rebrand and resell the product.
  3. Digital marketing companies that don’t have the resource to build new software can use this feature to rebrand and build leverage.
  4. Helps automate email marketing using the organization’s own email domain.
 
White Label in Qntrl supports Basic Customization Options that are open for all users, and Advanced Options that are exclusively billed for.
 
Basic Customization Options
  1. Update organization name
  2. Update organization URL
  3. Customize email domain
  4. Update logo, favicon, and theme of Qntrl 
Advanced Options
  1. White Label the product name
  2. Customize Qntrl’s domain with your brand’s domain
  3. Replace Qntrl’s support email address with your company’s email address
  4. Enable or disable integrated applications like Widgets, Extensions, Connections, Bridge, Zoho Cliq, Zoho Notebook, and Help section for your organization

Basic Customization Options

Update Organization Name

Replacing Qntrl with your organization's name helps market your product as well as build your brand identity. To update the organization name:
  1. Navigate to  and select White Labeling under Organization.
  2. Select Organization Name in the left panel under Basic Customization Options.
  3. Click  in the text box and update the organization name.
  4. Click Add at the end of the text box.
  5. Confirm your action. 

The organization name cannot contain special characters. A name should contain a mix of numbers and alphabets.
Updating the organization name does not change the organization URL.  

Update Organization URL

The initial name with which the organization is created will be appended to Qntrl's URL as the organization URL. However, you can choose to change the organization URL altogether or maintain the same organization name and URL too. To change the URL:
  1. Navigate to  and select White Labeling under Organization.
  2. Select Organization URL in the left panel under Basic Customization Options.
  3. Type the new URL in the text box and click Update.
  4. Confirm your action.

Updating the organization URL does not change the organization name.
Once the URL is updated, your Qntrl account will be redirected to the new URL. The old URL will no longer work.
 

Customize Email Domain

Notifications from Qntrl are usually sent from a default email address. However, you can customize this email address to send personalized notifications from your organization.  
  1. Navigate to  and select White Labeling under Organization.
  2. Select Email Domain in the left panel under Basic Customization Options.
  3. Log in to your DNS manager and add the generated host name and value to the TXT record. 
    1. These values must be available in the TXT record as long as you use Qntrl.
  4. After configuring your DNS, click the  Verify Domain  button in  Customize Email Domain.
    1. A verification code will be sent to your email address.
  5. Enter the code in the   Verification Code box  and click   Verify Email
    1. If you don't receive the code, click   Resend Verification Code
Once your domain and email address is verified, all Qntrl notifications will be sent from the customized email address. 

  1. Public domain email addresses are not allowed.
  2. If the email domain verification fails, check the TXT record of your DNS manager for misconfiguration of host name and value. 
 

Update logo, favicon, and theme

You can personalize the design aspects of the product like logo, favicon, and theme to fit your organization's design model.
  1. Navigate to and select White Labeling under Organization.
  2. Select Logo/Themes in the left panel under Basic Customization Options.
  3. To update the logo:
    1. Hover over the existing logo and click .
    2. Choose the new logo from your computer. The logo must be an image file of no more than 3 MB.
    3. Crop the image to fit the size and click Save.
    4. Click Upload.

  4. To update the favicon: 
    1. Hover over the existing favicon and click .
    2. Choose the new favicon from your computer. The favicon must be an image in ICO format.

  5. To update the theme, choose a theme from the list of themes displayed.
                     
Updates made here will not reflect in public forms, email templates, marketplace, and my organizations.

Advanced Options (Paid)

Product Name

White Labeling the product name allows you to completely rebrand Qntrl to reflect your organization’s brand identity. Any instance of Qntrl will be removed from the product to be white labelled with the updated product name.
 
To white label the product name with your brand name:
  1. Navigate to  and select White Labeling under Organization.
  2. Select Product Name in the left panel under Advanced Options.
  3. Type the product name to be updated in the text box and click Update.

Custom Domain

Organizations can change the domain of 'qntrl.com' to their own custom domain using this section. For example, if your organization is called Zylker and you already own the domain 'zylker.com', you can map this domain to Qntrl's domain and allow users to access Qntrl from Zylker's domain.
 
To update the domain,
  1. Navigate to  and select White Labeling under Organization.
  2. Select Custom Domain in the left panel under Advanced Options.
  3. Type the custom domain name to be updated in the text box and click Add.
  4. To verify the domain:
    1. Configure CNAME in your domain provider's admin console. If you are not using your custom domain, create a subdomain.
    2. Map the CNAME with Qntrl Domain and verify the domain. For COM, core.cs.qntrlhost.com. For EU, core.cs.qntrlhost.eu. For IN, core.cs.qntrlhost.in.
    3. If your domain is already set up with SSL certificate, the mapping will be successful. Otherwise, you will have to purchase the SSL certificate and try again. You will be notified via email if you haven't purchased the SSL certificate.
  5. Enter the Host Name and Host Value.
  6. Click Update.
Once the setup is successful, you can access Qntrl from the newly configured domain.


Support Email Address

You can choose to update the product's support email address from support@qntrl.com to your organization's customized email address. This encourages your users to email your organization's support team first rather than reaching out to Qntrl's support team.
 
To update the support email address:
  1. Navigate to  and select White Labeling under Organization.
  2. Select Support Email in the left panel under Advanced Options.
  3. Enter the support email address to be updated in the text box and click Add.
  4. A verification email will be triggered to the entered email address.
  5. Enter the verification code and click Verify code.
  6. If you did not receive the verification code, try generating the code again by clicking Resend verification code.
Once the verification is done, the support email address will be updated.


Enable/Disable integrated Apps

Qntrl supports integrations with certain integrated applications that you can choose to retain or disable. These integrated applications will be loaded only in the background and will not be visible anywhere.
 

a. Widgets, Extensions, Connections, and Bridge

Since these modules are connected with Zoho Marketplace and Drupal, you can enable or disable them to white label the product. Once disabled, these modules will disappear from settings () for all users in your organization.
 

b. Zoho Cliq and Zoho Notebook

Since Zoho Cliq and Zoho Notebook are Zoho's products rendered in Qntrl, you can enable or disable them to White Label the product. Once disabled, the bottom panel of the product will disappear for all users in your organization.
 

c. Help

A one-line description is displayed in all modules along with a 'Learn more' link. Since this link redirects to Qntrl's KB, you can enable or disable them to white label the product. Once disabled, the one-liner note will disappear from all modules.


Please contact us at support@qntrl.com  if,
  1. A DNS record has been deleted.
  2. The domain is not reachable.
  3. You did not renew the add-on.
  4. You need to update the domain after configuring the white label.

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit

                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsFormstack alternativeEncrypted Forms

                              Wufoo alternativeSecure Forms

                              WCAG



                                        Create. Review. Publish.

                                        Write, edit, collaborate on, and publish documents to different content management platforms.

                                        Get Started Now







                                                          You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                              Manage your brands on social media


                                                                • Desk Community Learning Series


                                                                • Digest


                                                                • Functions


                                                                • Meetups


                                                                • Kbase


                                                                • Resources


                                                                • Glossary


                                                                • Desk Marketplace


                                                                • MVP Corner


                                                                • Word of the Day


                                                                • Ask the Experts


                                                                  Zoho Sheet Resources

                                                                   

                                                                      Zoho Forms Resources


                                                                        Secure your business
                                                                        communication with Zoho Mail


                                                                        Mail on the move with
                                                                        Zoho Mail mobile application

                                                                          Stay on top of your schedule
                                                                          at all times


                                                                          Carry your calendar with you
                                                                          Anytime, anywhere




                                                                                Zoho Sign Resources

                                                                                  Sign, Paperless!

                                                                                  Sign and send business documents on the go!

                                                                                  Get Started Now




                                                                                          Zoho TeamInbox Resources





                                                                                                    Zoho DataPrep Demo

                                                                                                    Get a personalized demo or POC

                                                                                                    REGISTER NOW


                                                                                                      Design. Discuss. Deliver.

                                                                                                      Create visually engaging stories with Zoho Show.

                                                                                                      Get Started Now









                                                                                                                          • Related Articles

                                                                                                                          • Qntrl for iPhone

                                                                                                                            Carry your workspace wherever you go using Qntrl's mobile app. Users can view requests, perform cards, and track updates on the go by downloading Qntrl's iOS application.  Minimum OS version: iOS 10 Install Qntrl to your iPhone You can install Qntrl ...
                                                                                                                          • Qntrl for Android

                                                                                                                            Qntrl app is available for Android devices. Users can perform actions on the go using Qntrl app for mobile.  Minimum OS version: 5.1 Lollipop Install Qntrl to your Android device  Qntrl's  android app is available in Play Store. Search for ‘Qntrl’ in ...
                                                                                                                          • Preferences

                                                                                                                            Manage your organization details in the  Preferences section. You can choose to configure your organizational preferences, such as organization name, owner, URL, date and time settings, and email domain here.    Access Privilege Preferences can be ...
                                                                                                                          • How to personalize the notifications from Qntrl?

                                                                                                                            To receive only the required notifications from Qntrl, follow the steps given below:   Enable or disable the options to manage email and push notifications from Qntrl. To do so, navigate to Preferences under Organization. Note that only Admin users ...
                                                                                                                          • HIPAA Compliance in Qntrl

                                                                                                                            Introduction The Health Insurance Portability and Accountability Act (including the Privacy Rule, Security Rule, Breach notification Rule, and Health Information Technology for Economic and Clinical Health Act) ("HIPAA"), requires Covered Entities ...
                                                                                                                            Wherever you are is as good as
                                                                                                                            your workplace

                                                                                                                              Resources

                                                                                                                              Videos

                                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                              eBooks

                                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                              Webinars

                                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                              CRM Tips

                                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                                Zoho Show Resources