Admin

Admin users belong to the top level of the hierarchy. These users have permission to perform all actions in the organization.  

Service Admin

Service Admin falls just below the  Admin profile in the hierarchy. Users with this profile can perform every action, but will not be able to view all the cards in the organization. However, these are the initial permissions which can be modified in the profile anytime.  

                      

Manager

The  Manager profile falls third in the hierarchy. These users can perform every action, but will not be able to view all the cards in the organization. Also, the users of this profile will be not able to access the  Settings section which hosts major modules like Forms and Blueprints. Although these are the initial permissions, they can be modified in the profile anytime. 

           

User

The User profile is only allowed to access the basic details, such as editing cards assigned to them and requested by them. They can also pick up any unassigned card to work on it. Although these are the initial permissions, they can be modified in the profile anytime. 

Card Level Permissions

	Admin	Service Admin	Manager	User
View
Cards assigned to others	✓	X	X	X
Edit
Cards assigned to me	✓	✓	✓	✓
Cards assigned to others	✓	✓	✓	X
Cards  requested by me	✓	✓	✓	✓
Team assigned to Card	✓	✓	✓	X
Delete
Cards  assigned to me	✓	✓	✓	X
Cards  assigned to others	✓	✓	✓	X
Cards  requested by me	✓	✓	✓	X
Assign
Cards  to myself	✓	✓	✓	✓
My Cards to others	✓	✓	✓	X
Cards  to others	✓	✓	✓	X
Manage
Settings	✓	✓	X	X
Reports	✓	✓	✓	X
Blueprint preview	✓	✓	✓	✓
Import Cards	✓	X	X	X

Audit Log Permissions 

Initially, the audit logs will only be visible for Admin profiles. However, they can be enabled for other profiles at any point of time.  

	Admin	Service  Admin	Manager	User
View
Card Logs	✓	X	X	X
Other Logs	✓	X	X	X

Note: Other Logs include Forms, Blueprint, Users, Emails, Schedules, and Organization. 

Field Level Permissions

The default and custom fields will be visible to all the users initially. Although these are the initial permissions, they can be modified in the profile at any point of time.  

Admin

Service Admin

Manager

User

Hide

Read only

Read/Write

Hide

Read only

Read/Write

Hide

Read only

Read/Write

Hide

Read only

Read/Write

Title

X

X

✓

X

X

✓

X

X

✓

X

✓

Due On

X

X

✓

X

X

✓

X

X

✓

X

✓

Comments

X

X

✓

X

X

✓

X

X

✓

X

✓

Other fields

X

X

✓

X

X

✓

X

X

✓

X

✓

Here is a detailed post to understand field-level permissions in Qntrl.

Create profile 

1. Navigate to  and select Profiles under User Management.                             
   
2. Click  New Profile.
   
3. Fill in the details:   
   
• Profile Name: Give a name for your new profile.  
  
• Clone From: Select a profile from which the new profile can be cloned.  
  
• Cloning the profile creates a copy of its permissions for the new profile.  
  
4. Click Save.                                

Edit profile

1. Navigate to    and select  Profiles  under  User Management.       
   
2. Choose a profile you wish to edit.
   
3. Click   next to the profile name to edit the name.
   
4. To edit card level permissions, toggle the button at the right end to enable/disable it.
   
5. To edit field level permissions, click the radio button corresponding to the permission.
   
6. Once the modifications are done, click  Save.
   

• The Admin profile cannot be edited.
  
  
  
• Special cases for the Edit permission: Upon disabling Cards assigned to me, Cards assigned to others will also be disabled. Similarly, upon enabling Cards assigned to others, Cards assigned to me will also be enabled. You can also choose to individually enable or disable the permissions for Card assigned to me.
  


• Special cases for the Delete permission: Upon disabling  Cards  assigned to me,  Cards  assigned to others will also be disabled. Similarly, upon enabling  Cards  assigned to others,  Cards  assigned to me will also be enabled. You can also choose individually to enable or disable the permissions for Card assigned to me.
  


• Special cases for the Assign permission: Upon disabling  Cards  to me,  Cards  to others will also be disabled. Similarly, upon enabling  Cards  to others,  Cards  to me will also be enabled. You can also choose individually to enable or disable the permissions for  Cards  to me .
  

Delete profile

1. Navigate to    and select  Profiles  under  User Management.       
   
2. Choose the profile you wish to delete.
   
3. Click  next to the profile name.
   
4. If the profile is associated with no users, click  Yes, delete  and confirm your action.
   
5. If the profile is associated with one or more users, the users have to be moved to a different profile before deleting.
   
• Select a profile from the dropdown list and click  Ok.
  
• The user will be moved to the selected profile and the profile will be deleted.