Note
You can view the preview and analytics of the template on the list page itself, making it easier to view one template after another if needed. With this you can get an idea of how the template looks and how well it is performing, helping you in deciding if any improvements have to be made.
At times you may want to delete templates that are no longer useful. You can delete a template by selecting it and clicking the Delete button.
With template analysis, you can learn about the performance of each template. When changes are made to the template, it's considered a new version of the template. This lets you analyze how each version of the template has performed and gives you an idea of how well the implemented changes have been accepted.
Sometimes, you may need to make a small change to the content of an existing template before sending it to another client. Rather than having to go through the trouble of creating a whole new template, you can clone the old template, make the necessary changes, and save it. To clone a template, click on it and click the clone button that appears in the preview section of the template.
When you have a large number of templates, searching for them can be exhausting. With template folders, you can group similar templates together. By grouping similar templates together, you can easily access all the similar templates in a single place.
By creating a new folder, you can categorize the templates by adding similar templates to the folder. You can create a folder when you want to save a template or move templates from one folder to another.
Note:
Unsupported fields are those fields that no longer exist in Zoho Recruit for various reasons. If you try to create an email template with the merge field values of such unsupported fields, a popup will prompt you to 'Remove Unsupported Merge Fields' before you can save the template.
The list of unsupported merge fields is displayed in the popup window. If Zoho Recruit is unable to identify the exact merge field that is no longer supported, that field will simply be displayed as ${Unsupported_Field}.
Following are specific instances when merge fields get unsupported in Zoho Recruit.
If your email template continues to have the merge field value of a deleted field, it will be listed as an unsupported merge field.
If your email template has a merge field inserted from a [Module] lookup and the field gets deleted, it will be listed as an unsupported merge field.
Assume you have a Candidate-lookup in the Job Openings module. An email template you have created for the Job Openings module includes a merge field value from the Candidates module, populated via the look-up. Now if you delete that field from Candidates, then it will be listed in the template as an unsupported merge field.
If you have used a merge field that is not related to the module that you are creating the template for, then it will be listed as an unsupported merge field.
For example, if you insert the merge field value ${Candidates.Candidate Id} in an email template for the Job Openings module, it will be listed as an unsupported merge field.
Note: Unsupported merge fields may be viewed in the subject and body email templates. Make sure these values are removed from these sections in an email template.
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