Configure Notification Settings

Configure Notification Settings

Notifications in Zoho Recruit keep you informed about important activities related to your records. You can choose the types of activities for which you want to receive notifications and select how you want to receive them.

You can receive notifications through:

  • Alerts: Receive notifications within Zoho Recruit.

  • Email: Receive notifications to your registered email address.

  • Cliq Bot: Receive notifications through Zoho Cliq.

Configure notification preferences  

To configure your notification preferences:

  1. Go to Setup > General > Notification Settings.



  2. Under Product Notification, select the notification category you want to configure.



  3. Enable or disable the notification channels based on your preference.

  4. Select or clear the checkboxes under Alert, Email, or Cliq Bot for the required activities.

You can configure notifications for the following categories:

  • Candidate Notifications

  • Job Opening Notifications

  • Contact Notifications

  • To-Do Notifications

  • General Notifications

  • Application Notifications

Idea
For example, to receive an email when the status of a candidate changes, select the Email checkbox for Change Status under Candidate Notifications.

Receive alert notifications  

Alerts allow you to receive notifications directly within Zoho Recruit when activities occur for records you own or create.

To receive an alert for an activity:

  1. Go to Setup > General > Notification Settings.


  2. Select the Alert checkbox for the required activity.



  3. When the activity occurs, click the Notifications icon in Zoho Recruit to view the notification.

Alerts can include details about the activity and links to the associated records.

Idea
For example, when a candidate is associated with a job opening, you can receive an alert with details of the candidate and job opening.

Receive email notifications  

You can receive notifications by email for the activities you select in Notification Settings.

To receive an email notification:

  1. Go to Setup > General > Notification Settings.


  2. Select the Email checkbox for the required activity.

  3. When the activity occurs, Zoho Recruit sends an email notification to your registered email address.

Email notifications can include details related to the activity and a link to view the associated record in Zoho Recruit.

Idea
For example, when a client reviews a candidate, the email notification can include the review status, rating, comments, and a View Candidate link.

Receive Zoho Cliq notifications  

You can receive Zoho Recruit notifications in Zoho Cliq through the Zoho Recruit bot.

Enable Cliq notifications  

You can enable Cliq notifications from Notification Settings:

  1. Go to Setup > General > Notification Settings.



  2. Under Product Notification, click Enable Cliq Notifications.



  3. Click Enable.



  4. Once Cliq notifications are enabled, Cliq Bot will be available as a notification channel under Notification Settings.

Configure Cliq Bot notifications  

  1. Go to Setup > General > Notification Settings.



  2. Under Product Notification, select the notification category you want to configure.

  3. Select the Cliq Bot checkbox for the activities for which you want to receive notifications.



  4. The selected notifications will be sent through the Zoho Recruit bot in Zoho Cliq.

Idea
For example, if you enable Cliq Bot notifications for Candidate > Change Status, you will receive a notification in Cliq when the status of a candidate changes.
The notification can include details of the associated candidate and a link to view the record in Zoho Recruit.

Disable notification preferences  

You can stop receiving notifications through any channel by clearing the corresponding checkbox for the required activity.

You can:

  • Clear Alert to stop receiving in-app notifications.

  • Clear Email to stop receiving email notifications.

  • Clear Cliq Bot to stop receiving notifications in Zoho Cliq.

Portal notifications  

The Portal Notification tab allows you to configure notifications related to activities performed through Zoho Recruit portals.

  1. Go to Setup > General > Notification Settings.


  2. Click the Portal Notification tab.

  3. Configure the available notification preferences as required.

Notes
Notes:
  • You can enable multiple notification channels for the same activity. For example, you can receive both an Alert and an Email when a candidate's status changes.

  • Notification preferences are configured separately for each activity.

  • Notifications are sent only to the record owner and creator. If the record owner performs an action, the record creator will be notified, and vice versa.