Activating PhoneBridge

An Administrator or a user with the Manage Profile permission can enable or disable Zoho PhoneBridge access for other users in your organization's account.

To enable or disable Zoho PhoneBridge for users

Navigate to Setup > Users & Control > Security Control > Profiles.
Click the Edit link for the profile of the user you want to enable or disable Zoho PhoneBridge for.
Under Apps Permissions, select or clear the Zoho PhoneBridge check box.
Click Save.

Note

Integrating Telephony with Zoho Recruit will be enabled only when it is installed from the Telephony MarketPlace. Trying to install directly from vendor will cause this error: Admin has not enabled Telephony in Zoho.

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Set up heatmaps in PageSense to see where users have clicked more, how far they've scrolled, and on which parts of a page they've spent the most time using color-coded patterns in reports.

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Use form analytics in PageSense to see how people interact with different fields in your form, whether they complete the form successfully or not, and where exactly they drop out on your form.

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Use session recordings in PageSense to watch a video of all the visitor actions performed on your website including the pages they navigate, the buttons they click, the UX issues they face, and more.

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Use personalization in PageSense to deliver customized versions of your website for every individual customer based on their demographics, local weather, browsing history, and more.

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Run polls on your website using PageSense to understand what your customers think about your products/services and what needs improvement on your site.

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