Zoho Recruit | Accurate Investigative Services

Accurate Investigative Services (AIS)


Running Background Checks on your future employees will help you maintain safe, compliant, and inclusive hiring practices — so if you're thinking of sending an offer, Zoho Recruit's AIS integration makes it fast and easy to run background checks that best suit your needs.

Connecting your Account.

  1. To connect your AIS account into Zoho Recruit, go to Setup > Marketplace. From there, navigate to the All Extensions tab and select AIS. Click Install Now.
  2. Select the specifications for your account. Once the installation is complete, you will need to authorize your account. Click Authorize to sign-in using an existing AIS account or create a new account.
  3. Authorize your account by entering the username and password. Click Save.

Running a Background Check on a Candidate.

  1. To run a background check on a candidate, go to the Candidates module and select a candidate record. Click Initiate AIS Background Check.
  2. In the new tab, select the AIS package and the job opening. The different background screenings available for the package are also displayed. Click Initiate BG Check.
  3. In case a duplicate is detected, a duplicate warning appears and you can select if to Cancel the request or if to Initiate Background Check.
  4. A mail is sent to the candidate asking him/her to fill in their details. In your AIS dashboard, you can see the status of the order is Pending. Once the candidate fills up the details, two things happen:
    1. A new record is created inside the AIS Background Reports module in Zoho Recruit. Once the background screenings are done, the candidate reports are sent to this module under HireRight Report URL.
    2. Status is changed in the AIS Background Reports module.
Depending on the report, you can get insights and take your recruitment process forward.